Airlines Assistant

Aeromexico Cancellation Policy

Travel plans can change unexpectedly, and knowing the Aeromexico cancellation policy of your airline is crucial. Aeromexico understands this and offers flexible cancellation policies to accommodate their passengers’ needs. Whether it’s a last-minute emergency or a change of heart, Aeromexico’s policies are designed to help you manage your travel plans with ease.

What is the Aeromexico Cancellation Policy?

If your plans change suddenly, you will have to cancel your tickets as soon as possible. The Aeromexico cancellation policy allows you to cancel your flight at your convenience.

Aeromexico Cancel Flight Rules

If you follow the Aeromexico cancellation policy, your cancellations might go smoother than expected. So to aid your cancellation process, here we have mentioned few policies that you must go through before opting to cancel your flight.

  • If you are within the 24-hour grace period of booking, Aeromexico’s cancellation policy allows you to cancel without incurring any charges.
  • If you cancel your flights after the 24-hour period, you will be charged additional fees for cancellations for national flights.
  • Aeromexico permits cancellations up to two hours before your flight’s scheduled departure, allowing a last-minute crescendo of flexibility.

How to Cancel a Flight on Aeromexico?  

Making cancellations of your Aeromexico flight can be a challenging task. However, if you are aware of the processes involved and the steps to follow, it won’t take long to get your tickets canceled.

1) Aeromexico Cancel Flight via Website  

Canceling your flight online is a convenient and efficient way to manage your booking. Aeromexico’s user-friendly website allows you to make changes from the comfort of your home or office. Here’s how:

  • Go to the official Aeromexico website.
  • Navigate to the “Manage Your Booking” section.
  • Enter your booking reference (PNR) and last name to access your reservation.
  • Once you’re logged in, find the flight you wish to cancel.
  • Click on the “Cancel” or “Modify” option next to your flight details.
  • Aeromexico’s cancellation policies vary based on fare type and timing.
  • So make sure to follow the prompts that appear to cancel your flight.
  • You may receive a refund or travel credit, depending on the fare rules.
  • Aeromexico will send you an email confirmation of the cancellation.

2) Aeromexico Flight Cancellation via Contact Number  

Sometimes, you need personalized assistance. Aeromexico’s customer support team is ready to help. Here’s how to cancel your flight through customer support:

  • Dial the customer service number provided below this page.
  • Be prepared to provide your booking reference (PNR) and relevant details.
  • Explain that you want to cancel your flight.
  • And the service agent will help you throughout the process.
  • Ask about any applicable fees or refund options.
  • Confirm the cancellation details.

3) Aeromexico Flight Cancellation at the Airport  

If you’re already at the airport, you can cancel your flight in person by visiting the Aeromexico booking counter. Here’s what you need to do:

  • Head to the Aeromexico check-in counter or ticketing desk.
  • Arrive in advance to avoid any queue.
  • Inform the agent that you need to cancel your flight.
  • Present your travel ID and booking details.
  • The agent will process the cancellation.
  • Ask about any applicable fees or alternative options.
  • Collect a cancellation confirmation or receipt.

Aeromexico Cancellation Fees  

If you wish to cancel your flight after the 24-hour period or apart from the date of issuance, you will be charged Aeromexico cancellation fees of $100 per person. So, make sure to track your plans and make cancellations according to the Aeromexico flight cancellation policy to avoid cancellation fees.

Aeromexico 24-Hour Cancellation Policy

For those who need to cancel shortly after booking, Aeromexico provides Aeromexico 24 hour cancellation policy. This policy allows passengers to cancel their flights within 24 hours of booking for a full refund, provided that the booking was made at least 7 days before the flight’s departure date. This gives travelers a free hand and stability to book flights without the immediate pressure of committing to it.

Aeromexico Refund Policy  

Claiming your refunds is much more important as just after cancellation, you will be willing to get your money back. The refunds are processed based on the timing of the cancellation and the type of fare you have purchased.

Refund Terms & Conditions

The policies governing the refunds surely differ depending on the type of fare you have but they can commonly be applied to almost all fares. Here are the refund policies that you must be aware of:

  • If you cancel your ticket within 24 hours of booking, you will be charged no fees for that.
  • Aeromexico permits refunds up to two hours before your flight’s scheduled departure.
  • You can receive your refunds either in the form of an electronic voucher or in the original form of payment.


Aeromexico cancellation policy is a testament to their commitment to each and every customer. With options for cancellations and refunds, as well as a 24-hour cancellation policy, passengers can book their flights with confidence, knowing they have the flexibility to adjust their plans whenever necessary. If you still face any difficulty, make sure to contact us via the number mentioned below and the agents will take good care of your problems.

Frequently Asked Questions:

1) Can I cancel my Aeromexico flight?
Yes, you can cancel your flight by visiting “Manage My Booking” on Aeromexico’s official website for options.

2) What if my flight is delayed?
If your flight is delayed or canceled, Aeromexico will provide you with updated notifications of the same.

3) How do I rebook a connecting flight?
If delayed within 3 hours before departure, Aeromexico will automatically rebook you to provide enough time for boarding the connecting flight.

4) What if I miss my connecting flight?
If you have missed your connecting flight, Aeromexico will make sure to rebook you on the next available flight.

5) Can I get a refund for unused seating?
Yes, you will get your refund, if you apply for a refund for the seat you purchased and it didn’t meet your expectations.

6) Is Wi-Fi refundable if it doesn’t work during the flight?
If the wifi does not work during the flight, you can claim refunds for the service.

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