Aeromexico, Mexico’s largest airline, has a strong presence in the United States and many other countries. It has a colossal passenger base and, therefore, has to provide certain rules under which passengers facing certain situations like errors in the name can easily make changes. The Aeromexico name change policy has a significant impact on the system by providing rules on how you can change your name. So, let’s dive into the article and see what the name change Aeromexico looks like.

What is the Aeromexico Name Change Policy?

Aeromexico’s name change policy is a savior for those who accidentally have incorrect or misspelled names on their tickets. Notably, changes are subject to certain terms and conditions, which can vary depending on the fare type you’ve purchased. You are allowed to make minor corrections to your name, but changing the name completely is strictly prohibited due to security reasons.

Aeromexico Name Change Policy Highlights

To avoid the consequence of not being able to board the flight, you must change the name of the ticket as soon as possible. Here, we have mentioned the Aeromexico Name Change policy that you must be aware of:

If you opt for name correction within 24 hours of the ticket purchase, you will be charged nothing for the service.
Aeromexico provides you with the flexibility of changing names without any additional fees.
If you have been married recently after booking, the airlines will surely help you make changes to your name.

Types of Name Change Policy at Aeromexico

Making Aeromexico change the name on a ticket requires you to provide certain supporting documents; here are the types of changes you can opt for:

Minor Name Corrections: Fixing typos and small spelling mistakes, you can do it directly online or via contacting customer support.
Major Name Corrections: If you wish to make significant name corrections or change your first and last name, you will have to contact the airline directly via customer support.
Legal Name Changes: If your name has changed legally after booking, either due to marriage, adoption, or divorce, you must contact the airline and provide documentation supporting the change. The documentation you need to provide during these changes is as follows:

- Marriage license
- Divorce decree
- Adoption certificate
- Any old photo, along with a new photo ID issued by the government.

How to Make Aeromexico Name Changes?

You can use various methods and procedures to make changes to your name, and you can follow any of them to update your name on the ticket easily. Here are the methods with detailed steps you can follow:

Making Changes Online

Making changes online is the most convenient method. Aeromexico’s online platform is user-friendly and accessible 24/7, allowing you to make quick name corrections from the comfort of your home or office.

Visit the Aeromexico official website.
Log in to your account and select ‘Manage Booking.’
Enter your booking reference and last name to retrieve your flight details.
Now, choose the option to edit your incorrect name on the itinerary.
Make the changes, but keep in mind not to exceed the 4-character limit of changing your name.
Now review your itinerary and then confirm the changes made.
You may be prompted to pay a name change fee, depending on the fare conditions.
Once the changes are confirmed, you will receive an updated e-ticket.

Name Change via Phone Call

If you prefer personalized assistance or have specific queries, contacting Aeromexico’s customer support is the way to go. The agents you get on call are well-trained and calm to easily handle any query you have:

Dial Aeromexico’s customer support number mentioned below.
When answered, inform the agent about your reference number and other personal details for verification.
Tell them about the incorrect name, and they will make the required changes.
The agent will guide you step-by-step and inform you about the name change fees incurred.
Once the changes are made, please confirm them and provide payment details if fees are incurred.
After your name change request is approved, you will be notified via mail.

Name Change via Airport

The help desk at the airport provides a face-to-face opportunity for passengers to interact and make last-minute Aeromexico name changes. If you are in a hurry and fortunately at the airport, make sure to follow these steps:

Go to the Aeromexico ticket counter at the airport.
Present your identification and booking information.
Request the name correction on your ticket.
Once the request is made, they will check eligibility and inform you about the fees charged.
If any fees are incurred, make sure to pay them before proceeding.
Receive your updated boarding pass with the corrected name.

Transfer the Ticket to Another Person

Under no condition does Aeromexico allow the transfer of tickets or change of name to a different passenger. If anyone attempts to fly on someone else’s ticket, they will immediately be denied boarding, and the ticket will be canceled, retaining no value.

Aeromexico Name Change Fees

Aeromexico, being a low-cost carrier, charges additional fees for making name changes. You will have to pay $15.00 per segment per passenger as Aeromexico name Change Fees.

Summary:

The Aeromexico Name Change Policy ensures that within certain limits, passengers are allowed to make corrections to their names. Minor corrections are possible, while complete name changes are restricted. The airlines do not allow complete name changes, so make sure to abide by the rules. Remember to have all necessary documents ready if your name change request is for legal reasons. If you still have any issues, we are here to help you; just reach us via the toll-free number mentioned below.

Frequently Asked Questions:

1) Can you change the passenger name on Aeromexico?
Yes, you are allowed to make changes to your name on Aeromexico by paying the required fees and service charges.

2) What if there’s a typo in my name?
If it’s a minor correction, you can do it online and if there are any significant changes (e.g., legal name change), contact customer service and be prepared to provide supporting documentation.

3) Can I change my name via customer support?
Yes, call the Aeromexico service number mentioned below and explain the situation. The agent will guide you through the process without any hassle.

4) Is there a deadline for making name changes?
You are required to change your name before your flight’s scheduled departure time.

5) Can I get a refund if I need to cancel due to a name change?
No, cancellation due to name change might not qualify for refunds under any circumstance.

6) How do I ensure accuracy when changing my name?
While you make corrections to your name, make sure to double-check all the spellings and also ensure that first name and last name are not swapped.

Aeromexico Name Change Policy | Steps You Should Know