Alaska Airlines is one of the top operators in the United States and Canada. The airline incorporates some policies that are very lenient and user-friendly for customers. Now making a cancellation of your tickets will be with respect to various Alaska Airlines cancellation policy. So here we have listed down all the policies, methods to make cancellations, refunds, and any other information you might find useful. So go through these policies before you make your cancellations.
What is the Alaska Airlines Cancellation Policy?
The set of rules that govern the cancellations either by the end of the customer or the cancellations made by the airlines itself. These cancellations might be voluntary or involuntary and also include some benefits for passengers, depending on the situation.
If you have canceled the ticket, there might be some fees involved, and also you might face difficulties claiming your refunds. If the airlines cancel your ticket, you are sure to get compensation as well as refunds for it. So make sure to go through the Alaska Airlines cancellation policy mentioned in the next heading.
Alaska Airlines Cancel Flight Rules
The flight rules that govern all the types of cancellations are as follows:
- If you cancel your ticket within 24 hours of booking you will be charged no additional fees for that, provided the ticket is booked at least 7 days or more prior to travel.
- The ticket must be canceled before the departure of the original flight.
- If you have booked your ticket from any third-party travel agency, contact them in case of cancellation and refund.
- Except for saver fares, all other fares can be canceled at any time for free, while saver fares can only be canceled under the 24-hour cancellation policy.
- For saver fares, flights canceled at least 14 days prior to travel can get you 50% of the ticket value as flight credits.
How to Cancel a Flight with Alaska Airlines?
If you wish to cancel your flight, you will have to go through a series of steps involved in the process of cancellation. There are different kinds of methods devised by the airlines to ensure passengers with different priorities and tastes can handle Alaska Airlines flight cancellations. Here are the different methods to cancel your itinerary:
1) Alaska Airlines Flight Cancellation Online
If you wish to make your cancellations online, it might be an easy task for you as you can Alaska Airlines cancel your flight all by yourself. Here are the steps you need to follow:
- Visit the official website or the mobile app.
- Log in to your account and/or get to the “manage my booking” option.
- Enter your last name and reservation number to access your booking.
- Select the itinerary and click on “Cancel”.
- Follow the steps, and your flight will be canceled.
2) Cancel Alaska Airlines Flights via Customer Support
If you find it hard to cancel online, customer support is a great option for canceling your tickets. Here are the steps you must follow:
- Call the toll-free number flashing above or at the bottom of the website.
- An agent will greet you and ask you for your booking details.
- Provide them with the required details, and they will cancel your tickets in no time.
3) Alaska Airlines Flight Cancellation at the Airport
If, by any chance, you get to the airport and then decide to cancel your flight, here are the footmarks you must follow:
- Visit the Alaska Airlines booking counter.
- Meet the agent and let them know about your wish to cancel.
- Make sure to provide them with the booking details and last name.
- They will cancel your tickets and let you know.
Alaska Airlines Cancellation Fees
Although Alaska Airlines is a prominent and luxurious name in the airline industry, they have revolutionized the system by eliminating all the cancellation fees charged in any of their cabins. If you are flying in any of the cabins on Alaska Airlines, you won’t be charged a single dime for cancellation unless you are allowed to cancel the tickets.
Alaska Airlines 24-Hour Cancellation Policy
According to the Alaska Airlines 24-hour cancellation policy, all passenger holding tickets for any class are eligible to cancel their tickets for free. However, the ticket must have been purchased at least 24 hours prior to the travel. If the flight is booked within 24 hours, the normal cancellation policy will apply.
Alaska Airlines Refund Policy
The refunds of your itinerary consecutively follow the cancellation. This is a process that needs to be done just after the cancellation of your ticket or any other service you have purchased via Alaska Airlines.
The Alaska Airlines refund policy states that the amount you have paid for your booking, either online, via cash, or via award points, will be refunded to your respective account after deductions(if any). The details of the refund policy can be found under the following heading.
Refund Terms & Conditions
Refunds are very important, and you might not want the airlines to keep it or deduct any hefty amount from it. So make sure to go through these policies that protect your refund eligibility from the airlines:
- The ticket must be issued by Alaska Airlines and must have a 13-digit reservation number starting with 027 of the Alaska Airlines.
- The ticket must have been purchased via USD as the currency.
- Canceling a non-refundable ticket after 24 hours will issue a credit certificate or credit deposit into My wallet.
- If payment is made online, refunds may take up to 7 business days to be returned to your original form of payment after cancellations. Depending on the bank’s processing, it might take another 7-14 days to reflect in your account.
- For booking via a cash payment, the refunds might take around 20 days to be processed.
- Canceling the saver fare beyond the first 24 hours after booking will not be eligible for any form of refund.
- If your reservation is not eligible for an online refund or credit, you may still cancel it online.
Steps to Get a Refund Online from Alaska Airlines
Claiming refunds is a tedious process, and you can do this via various methods that we have mentioned below with detailed steps to follow:
1) Refund by Contacting Alaska Airlines Customer Service
If you wish to get refunds sitting back at your home, you can call the toll-free number mentioned below and connect to a live agent. They will require your name and booking details. After you have provided them with the details, they will quickly access your bookings and apply for refunds. Then, it will be just a matter of time before you receive your refunds.
2) Refunds by Writing an Email
You can drop an email at refunds@alaskaair.com and mention all your booking details and the airlines will surely look into the matter soon. You will get your refunds once the confirmation mail is received.
3) Refunds by Writing to Alaska Airlines
You can write a letter to the representatives at Alaska Airlines and post it to the following address:
Alaska Airlines
Attn: Refund-SEAAR
P.O. Box 68900
Seattle, WA 98168.
This will help you get your refunds back quickly and easily.
How to Avoid Alaska Flight Cancellation Fee?
Alaska Airlines does not impose any form of a cancellation fee, but for non-refundable fares after 24 hours of booking, the refunds will be credited in the form of travel credits only.
If you wish to get your refunds for non-refundable fares, you must cancel within 24 hours of booking. For all other fares, you can cancel anytime before departure to claim your refunds.
Summary:
The Alaska Airlines cancellation policy teaches us a lot about how cancellations are made and requested for refunds. These policies are devised by the airline and aim to provide a better and more lenient environment for the passengers. If you are having any difficulty with your cancellation or refund, you can directly contact our customer support team and seek help from them.
Helpful Guide – Alaska Airlines Seat Upgrade Policy
Frequently Asked Questions:
1) What if my flight is canceled by the airline?
If your flight is canceled and your home is more than 100 miles away from the airport where the cancellation occurs, you will be provided hotel accommodation. And if no accommodation is provided, you will receive reimbursement in the form of an electronic travel certificate.
2) What if I am denied boarding?
If you are denied boarding voluntarily or involuntarily, you will be provided compensation for the specified amount by Alaska Airlines or you will be booked to the next available flight.
3) Do I need to submit a ticket for a refund?
Yes, passengers are required to submit their tickets or coupons during the time of refund.
4) Can I cancel my Alaska ticket in another country?
No, Alaska does not allow them to cancel their tickets from another country unless the passenger assures them to travel back to their country either via Alaska Airlines or any other airline.
5) I have a refundable ticket, and I have not canceled it past the boarding day. Can I get a refund?
If you haven’t canceled your refundable ticket past the boarding day and you wish to cancel it later, then you will not receive refunds in the form of original payment. You will receive travel credits for the unused part of the ticket.
6) Are my taxes and other charges on the ticket refundable?
Any tax or other charge that is imposed by a government authority is refundable only if the fare is refundable.
7) My ticket is 1 year old, and I want a refund. Is it possible?
If your ticket has crossed 1 year from the date of departure, you will not receive any refunds as the ticket is considered invalid. If there is time left to reach the 1-year mark, you can claim your refunds in the form of travel credits.