Airlines Assistant

What is EVA Air Web Check-In Policy?

Eva Air, a renowned international airline, is committed to providing a seamless travel experience for its passengers. One of the key aspects of this commitment is the extensive Eva Air web check-in policy, designed to ensure convenience and efficiency. This article delves into the various facets of Eva Air web check-in policy, offering detailed insights into the procedures and guidelines that passengers need to follow.

EVA Air Web Check-In Policy And Rules

Before you start with your Eva Air check-in, we request that you kindly go through the following points. These points form a part of the EVA Air web check-in policy and are sure to be very helpful for passengers to decide upon timings for reaching the airport, checking in, and reaching the boarding gate.

  • Eva Air check-in online is available from 48 hours to 1 hour before it departs for passengers holding a confirmed booking.
  • Check-in at the airport should be done at least an hour before departure for international flights. If there is a need for special assistance, then check-in should be at least 2 hours before departure.
  • You must arrive at the airport at least 3 hours before your scheduled departure time for check-in, security checks, and boarding.
  • Passengers are required to be at the boarding gate a minimum of 30 minutes before departure. The boarding gate will close 10-15 minutes before your flight’s scheduled departure time.
  • Priority Check-in applies to EVA Royal Laurel/ Business Class passengers and holders of an EVA Infinity MileageLands Diamond/ Gold Card or a Star Alliance Gold Card.
  • Passengers requiring special assistance, such as those needing wheelchair service, must arrive at the respective airport early and notify their carrier in advance to allow smooth processing.
  • Make sure that you are in possession of all your travel documents, such as your passport, visa, and ticket.

How To Check-in For Eva Air Flights?

Traveling with EVA Air is a seamless experience, thanks to their multiple check-in options designed to cater to every passenger’s needs. Let’s explore each method in detail to help you choose the best option for your next flight.

Online Web Check-In

Eva Air online check-in is perfect for those who like to plan ahead and avoid the hustle and bustle of airport queues. This method allows you to check in from the comfort of your home or office.

  • Navigate to the EVA Air official website and click on the “Check-in” tab.
  • Provide your booking reference or ticket number along with your last name.
  • Choose the flight you wish to check in for.
  • Follow the prompts to complete the check-in process.
  • Once checked in, print your boarding pass or save it to your mobile device.

Online Mobile Check-In  

For travelers on the go, mobile check-in offers the ultimate convenience. With just a few taps on your smartphone, you can check in and receive your boarding pass.

  • Ensure you have the EVA Air mobile app installed on your smartphone.
  • Open the app and log in using your booking reference or ticket number and last name.
  • Choose the flight you wish to check in for.
  • Follow the on-screen instructions to complete the check-in process.
  • Save the digital boarding pass to your phone or email it to yourself for easy access.

Check-In via Kiosks  

Self-service kiosks at the airport provide a quick and efficient way to check in, especially if you prefer a hands-on approach without waiting in line.

  • Find an EVA Air self-service kiosk at the airport.
  • Input your booking reference or ticket number and last name.
  • Choose the flight you wish to check in for.
  • Follow the prompts to print your boarding pass.
  • If you have Eva Air check-in baggage, proceed to the baggage drop counter.

Ticket Counter Check-In  

For those who prefer a personal touch, checking in at the ticket counter allows you to interact with EVA Air staff, who can assist with any special requests or questions.

  • Arrive at the airport well in advance of your flight’s departure time.
  • Locate the EVA Air check-in counters.
  • Present your booking reference or ticket number and identification to the staff.
  • The staff will complete the check-in process for you.
  • Make sure to check in baggage Eva Air at the baggage drop off.
  • Collect your boarding pass and proceed to security.


Eva Air web check-in policy is designed to offer flexibility and convenience to its passengers. Whether opting for online, mobile, or airport check-in, passengers can expect a smooth and efficient process. By adhering to the guidelines and deadlines, travelers can ensure a hassle-free start to their journey with Eva Air. This comprehensive approach underscores Eva Air’s commitment to providing an exceptional travel experience from the moment passengers begin their check-in process.

Frequently Asked Questions:

1) What should I do if I miss the online check-in window?
If you miss the online check-in window, you can still check in at the airport using the automated kiosks or at the check-in counters. Ensure you arrive early to allow sufficient time for the check-in process.

2) Can I select my seat during online check-in?
Yes, during online check-in, you can select your preferred seat from the available options. However, some seats, such as exit row seats, may have restrictions or additional charges.

3) What happens if I don’t pick up my boarding pass on time?
If you do not pick up your boarding pass at least 1 hour before departure, EVA Air reserves the right to cancel your check-in and release your reserved seat. It is crucial to complete all check-in formalities on time.

4) Is there a priority check-in service available?
Yes, EVA Air offers priority check-in for passengers traveling in Royal Laurel/Business Class, as well as for Infinity MileageLands Diamond/Gold Card members and Star Alliance Gold Card holders. Look for the designated priority check-in counters at the airport.

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