Hawaiian Airlines was established on January 30, 1929, as Inter-Island Airways. Hawaiian Airlines is also called Hui Mukulele O Hawaii. It is the largest operator of commercial flights to and from Hawaii. Its headquarters is located in Honolulu, Hawaii. Its main hub is at Daniel K. Inouye International Airport and its secondary hub is at Kahului Airport on Maui.

The Airline provides flights to destinations in Asia, American Samoa, Australia, French Polynesia, Hawaii, New Zealand, and the United States mainland. Exceptionally, Hawaiian Airlines is the primeval American carrier that has never experienced a lethal accident or hull loss throughout its history. In 2023, Hawaiian Airlines launched the new “Leihouku Suits” on their Boeing 787-9 Dreamliner Aircraft.

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What is Hawaiian Airlines Cancellation Policy?

Hawaiian Airlines always looks after safety, compliance, comfort & satisfaction for their passengers. Hawaiian Airlines usually permits travelers to cancel their flight tickets within 24 hours for a full refund. Cancellations may earn fees based on the purchased fare also how close you are to the departure date. It’s advisable to go through the terms & conditions for Hawaiian Airlines Cancelation policy prior to canceling the booking.

The Airlines may potentially cancel your booking for many different reasons:

Abidance with government laws
Exigency transportation connected to national defense.
Emergencies & Acute weather conditions which are out of their control.
Fiasco to timely accept ticket numbers for an early purchase.
Remonstrance with the contract of carriage rules, including payment of fare conditions.
In case of a No-Show or failure to purchase the tickets on time.
You can cancel any Hawaiian Airlines flight booking within 24 hours if the booking was purchased at least 7 days before departure.
The airline will give a full refund to your direct source of payment. Also, pay attention that your refund eligibility completely depends on the type of fare you have purchased.
To avoid cancelation, you should buy your tickets at least 120 minutes before your departure time.

Hawaiian Airlines Cancel Flight Rules

Please go through the below given Hawaiian Airlines Cancel flight rules.

Aspects out of their control: It is inclusive of abidance with government laws, emergency transportation connected to national defense, and acute weather conditions that are not in their control.
Fail to timely accept ticket numbers for an early purchase: Few tickets have an advance purchase requirement. Presuming that they haven’t received your ticket number from a third-party seller by the advance purchase requirement date, they might drop your reservation.
Disobedience with the contract of carriage: In case if you fail to pay for your ticket or comply with the fare conditions can lead to booking cancelation.
No-show for the scheduled flight: Hawaiian Airlines reserves all rights to cancel your flight in case you fail to board any reserved flight regulated or marketed by Hawaiian Airlines.
Fails to purchase the tickets, check-In or be available at the gate on time: Be assured that you adhere to the following deadlines:

Purchase of the Tickets: Tickets should be purchased at least 120 minutes before the anticipated time.
Check-in: Travelling between Hawaii and the USA: Check-in time should be no less than 45 minutes before departure.

Hawaiian Airlines Cancellation Fees

As regards Hawaiian Airlines cancellation fees for US flights, here is what you need to know.

The cancellation fee is $100 for flights between the continental U.S. and Hawaii.
Pay attention that fare rules and terms may differ depending on the type of ticket purchased.
It’s advised that fare rules and terms may differ depending on the reservation booked.
Few bookings might be non-refundable after departure or presuming that some part of the reservation has been utilized.

Hawaiian Airlines 24-Hour Cancellation Policy

You can cancel any Hawaiian Airlines flight booking within 24 hours if the booking was purchased at least 7 days before departure.

Hawaiian Airlines Refund Policy

Hawaiian Airlines’ refund policy is flexible and customer-centric. The bookings that are entitled to refunds are purchased within 24 hours of purchase time and at least 7 days before the departure time. Charges apply to tickets that are canceled after 24 hours of purchase time or to non-refundable tickets. Hawaiian Airlines refund policy is listed below:

1) Involuntary Refund Policy of Hawaiian Airlines

In case you are not in a position to travel due to any reasons associated like acceptance of children and infants, denial to transport, flight holdups, changes, cancellations of flights or aircraft changes, etc.) and if you are not guilty, you might be entitled to an involuntary refund.
If the booking is unused, you are eligible for a refund of the amount equivalent to the fare and fees applicable to the original reservation.
If a part of your ticket has been utilized, the refund will be the difference between the fare and charges applied to the original reservations, and the fare and charges are applied to the applicable part of the ticket.
An omission is applicable for a few destinations (like flight closing at SFO, OAK, or SJC).
Services charges are not stopped from refunded military and government fares.

2) Voluntary Refunds (Refundable Tickets)

In case your primary booking is entitled to a refund, you can submit the unutilized or canceled part of the ticket for a refund.
The refund amount is completely based on irrespective of the part of the ticket is used or not:

If there is no utilization of the ticket, the refund is equivalent to the fare, and charges are applied to the original booking.
If a part of the ticket is utilized, then the refund of the reservation is the variance between the primary issued reservation’s fare and charges and the fare and charges applied to the utilized part of the ticket.

Refund requests must be made within one year of the original booking.
Applied service fees depend on the travel route:

$25 for within the state of Hawaii
$100 for the continental USA
$100 between Hawaii and the Continental USA

3) Free Refunds within 24 Hours

Free refunds are available with Hawaiian Airlines within 24 hours of the booking (for 7 days before departure booked bookings) as needed by the US department.
This policy is applicable for all Hawaiian flights and permits changes and cancellations more than 24 hours after reservation.

Refund Terms & Conditions

The refunds are accepted within 24 hours of ticket purchase time, presuming that the reservation is made before 7 days of departure.
Non- Non-refundable tickets acquire fees and only eligible(refundable) tickets are deemed for refunds.
Refunds are made to the source of payment.
Reservations that are canceled for more than 24 hours may result in fees.
Hawaiian Airlines keeps all the rights to elucidate and apply refund terms in its prudence.
Changes in termination and program might influence refund eligibility, and changes may arise without advance notice.
Abortion of the Hawaiian Miles program needs six months’ notice, stirring the right to accrue mileage and claim awards.
Force Majeure events might lead to program adjournment or cancelation.
Federal Law replaces state and local rules regarding air carrier agreements.
Association conditions inclusive of debarment of duplicate accounts, apply.
In effect April 12, 2021, accumulated miles do not perish, but account closure dismisses amassed miles.
For investigations and appeals concerning refunds, members must arrange for necessary documentation and follow security procedures.

How to Avoid Hawaiian Flight Cancellation Fee?

To shun Hawaiian Airlines flight cancellation fees, follow the subsequent steps:

Book Refundable Tickets.
Elect for refundable tickets, preferably. While even refundable fares on Hawaiian Airlines aren’t entirely refundable, they offer more suppleness.
Cancel the reservation before it expires.
Cancel the booking of Hawaiian Airlines before the expiry date.
Cancelation fees are not applicable, and the unutilized ticket value of the canceled booking to get an additional ticket before the original tickets expires.
Inquire for Exemptions.
Presently Hawaiian Airlines provides no change fees for customers who bought tickets and reclaim Hawaiian Miles.
The difference in the fare might be applicable if the rescheduled flight surpasses the value of the original booking price.

Hawaiian Flight Cancellation Policy for Different Ticket Types

Hawaiian Airlines’ Cancellation Policy for US flights for different ticket types is indicated below:

1) Main Cabin Basic (Discount Economy) – Ticket Refunds and Changes

Main cabin (Discount Economy) reservations are unchangeable and non-repayable, apart from a few cases.
In case the Main Cabin Basic reservation is canceled within 24 hours’ airlines will give a full refund if the booking is made at least 7 days before the departure date.
No repayment after 24-hour cancellations.
A relevant fare difference will be applied (greater than $0) on main cabin basic reservations.
No reimbursement or credit is provided for the amendments affecting less than the primary reservation.
For Main cabin basic tickets airlines don’t offer seat selection option.

2) Main Cabin (Economy or coach) – Ticket Refunds and Changes

Main cabin (Discount Economy) reservations are unchangeable and non-repayable, apart from a few cases.
In case the Main Cabin Basic reservation is canceled within 24 hours’ airlines will give a full refund if the booking is made at least 7 days before the departure date.
No repayment after 24-hour cancellations.
A relevant fare difference will be applied (greater than $0) on main cabin basic reservations.
No reimbursement or credit is provided for the amendments affecting less than the primary reservation.
For Main cabin basic tickets airlines don’t offer seat selection option.

3) Business Class – Ticket Refunds and Changes

Main cabin (Discount Economy) reservations are unchangeable and non-repayable, apart from a few cases.
In case the Main Cabin Basic reservation is canceled within 24 hours’ airlines will give a full refund if the booking is made at least 7 days before the departure date.
No repayment after 24-hour cancellations.
A relevant fare difference will be applied (greater than $0) on main cabin basic reservations.
No reimbursement or credit is provided for the amendments affecting less than the primary reservation.
The reservation value must be greater than or equal to the value of the primary booking.

Refundable & Non-Refundable Ticket Types

Hawaiian Airlines provides different types of tickets, and its returnable or non-returnable completely depending on the fare type and special conditions. Details are hereunder:

1) Non-Refundable Ticket

The majority of Hawaiian Airlines flights come under the Non-refundable segment until the booking was made under the refundable booking option.
In case the Main Cabin Basic reservation is canceled within 24 hours’ airlines will give a full refund if the booking is made at least 7 days before the departure date. No repayment after 24-hour cancellations.
Main Cabin Basic bookings are also non-returnable and fall under the no amendments category.

2) Refundable Fare Class

Refundable Fare class booking details are provided under specific fare class.
F (First Class) – Full Fair First Class Tickets
J (Business Class)- Business class reservations
Y (Economy Class)- Returnable Economy class bookings.

Summary:

Hawaiian Airlines runs the greatest commercial air passenger carriers. Its popularity lies in its safety and security provided to the customers. Its various policies also help passengers to make bookings and amendments as per their requirements.

Frequently Asked Questions:

1) How to Cancel a Flight with Hawaiian Airlines?
Online cancellation is not available for canceling a flight please call the Hawaiian Airlines Customer Service Department for assistance.

2) Please elaborate on the difference between the main cabin and cabin preferred seats.
Favorable seats are those seats in the Main Cabin that have the option to choose the seats as per their desired location.

3) May I use my eCertificate to purchase a main cabin favorite seat?
Yes, you can use eCertificate to make a Main Cabin reservation but it can not be applicable against the cost difference of the main cabin seat.

Hawaiian Airlines Cancellation Policy