If you are flying with the flag carrier of Japan, you will surely have the best in-class flight experience. This elegant experience may sometimes be ruined due to some unforeseen circumstances that can cause delays and even cancellations. However, if you are well versed with their policies you won’t lose a dime. So use the Japan Airlines Manage Booking option and make sure to go through all the policies we have mentioned below.
Japan Airlines Manage Booking
The process of making changes to your itinerary either via online or offline mode is usually associated with the term Japan Airlines Manage Booking. If you wish to cancel your ticket, claim refunds, rebook, change name(s), or select your seats, all of this is made possible by the airlines online, offline, or via Japan Airlines customer service.
How to Use Japan Airlines to Manage Bookings?
If you have any kind of alterations to make with Japan Airlines here you will be guided through the processes and the steps to be taken to complete your changes.
Online Process
One of the easiest and most efficient ways to make changes to your itinerary is to make it online. Here are all the steps to ensure you can easily make changes all by yourself:
- Visit the official website of Japan Airlines or the Japan Airlines App.
- Log in with your credentials and go to the “Manage Booking” tab.
- Now, enter your last name and booking number to access your itinerary.
- Go through all the details and make the necessary changes in the ticket.
- Save all the changes and then proceed to pay any incurred fee.
- Now, you can download your itinerary and print it.
Offline Process
The old conventional way of making changes can be time-consuming, but you won’t have to stress a lot. The agents at the counter will do all the tedious tasks for you, so follow these steps:
- Get to the Japan Airlines booking counter at any nearest airport.
- Consult the agent and let them know about the changes you need to make.
- After that, provide the agent with the necessary booking details and, if required, with the documents.
- They will ensure you make the desired changes.
- If any fee is incurred, pay it, and you will receive the newly printed itinerary.
Japan Airlines Flight Change Policy
Changing your fights may be a consequence of some unexpected situations. However, Japan Airlines does entertain them via these flight change policies:
- Modify your flight from 3 to 360 days before departure.
- Changes are not allowed for non-purchased reservations. If you wish to make changes to bookings not yet purchased cancel it and make a new booking.
- New flights cannot be added after the booking is purchased.
Japan Airlines Cancellation Policy
Canceling your flight is the last option, but if you are in such a situation, make sure to go through these cancellation policies of Japan Airlines:
- Please ensure to make all kinds of booking changes at least 20 minutes before boarding.
- A cancellation fee may apply, depending on the fare rules.
- Eligible tickets can be refunded, with the refund amount based on the fare conditions.
Japan Airlines Refund Policy & Fees
Claiming your refund is a crucial step if you are eligible for such a refund. So, here are the refund policies you must adhere to:
- Refunds are processed within 7 to 10 business days.
- Only refundable tickets are eligible for a refund.
- No refund request will be accepted after 30 days of ticket validity.
- Depending on the type of fare purchased, the cancellation charges may vary from 20% of the fare price to 100% of the fare price being refunded.
Japan Airlines Rebooking Policy
If you have any changes of plan and wish to fly on a different date, or the airline gets delayed, you can rebook your tickets to your desired dates. So keep these rebooking policies in mind:
- Rebook your flight up to 360 days before departure.
- A rebooking fee may apply, depending on the fare rules.
- Conveniently rebook your flight through the official website or mobile app.
Japan Airlines Name Change Policy
If you encounter a typographical error in your itinerary, you can opt for a name change. Before doing that, keep these name change policies in mind for better reference:
- Usually, name changes are not entertained on Japan Airlines.
- If there is any misspelling, typing mistake, or wrong sequence, changes will be considered with a copy of the identification/travel documents with the correct name spelled on them.
- If you have entered the wrong gender, age, or phone number, you can contact the Japan Airlines call center to get it corrected.
Japan Airlines Baggage Policy
If you are carrying luggage, you might want to learn what you can carry and how much. So this governing Japan Airlines baggage policy will surely guide you through all you need to learn:
- If you are traveling via first class, you can carry 45 kg of checked baggage for free(Domestically). Up to 3 checked baggages are allowed during international travel for business and first-class passengers.
- While for all other passengers, the Japan Airlines baggage allowance is up to 20 kg of checked baggage(Domestically). And 2 checked baggage can be carried while traveling internationally.
- The total dimensions of the checked baggage should not exceed 50cm x 60cm x 120cm (length + width + height).
- The maximum allowed Japan Airlines carry-on size is 55cm×40cm×25cm (length + width + height), totaling 115cm (45in).
Japan Airlines Seat Selection Policy
Selecting your seats is an elite experience as you get to sit on your desired seats. However, for most passengers, it comes with a price tag. So these seat selection policies will surely help you with the guidance:
- Seat selection options are available for passengers traveling in First Class, Business Class, Japan Airlines Premium Economy Class, or Economy Class with normal or discount fares for individual passengers.
- Usually, paid seat upgrades are limited, and I’d booked completely, so you might not be able to upgrade.
- The price for seat upgrades for extra legroom might cost you from $40-$100 depending on the region of flight.
Japan Airlines Check-in Policy
You must never be late for your flight, or you might get into the no-show zone. Well, that is why Japan Airlines check-in times have been devised for all the passengers according to which they need to appear at the airport:
- If you are checking in online, you can do that from 24 hours up to 1 hour before the scheduled departure.
- If you opt to check in offline at the airport, you must reach the check-in counter at least 1 hour before the departure.
- You must reach the boarding gates at least 30 minutes before departure, and the gates close 10 minutes before departure.
Summary:
Japan Airlines allows you to make changes so easily and conveniently that you don’t have to look for any other way to do so. The Japan Airlines Manage Booking option allows you to tamper with all the available booking options and change them as you wish. You can easily ensure your Japan Airlines flight status via your phone as well.
Frequently Asked Questions:
1) When will I receive my refund if I use a bank transfer to pay for my tickets?
Usually, for bank transfers, the refunded amount will be settled in your account within 5 days of the refund request.
2) What happens if I don’t find my missing baggage?
If the baggage search team does not find your baggage within 30 to 45 days, you will be provided compensation for your loss according to International Conditions of Carriage.
3) What is the weight limit of the carry-on baggage?
The carry-on baggage must weigh within 10kg (22lbs), and anything above that will be categorized as checked baggage.