Airlines Assistant

JetBlue Airlines Cancellation Policy

Travel plans can change at a moment’s notice. Whether it’s a sudden business meeting or an unexpected personal event, the need to cancel a flight can arise. But what happens when you’ve booked a flight with Jetblue Airlines? Understanding the Jetblue Airlines cancellation policy can save you from unnecessary stress and potentially some money. Let’s dive in.

What is the JetBlue Airlines Cancellation Policy?

Making cancellations is easier than ever. All you need to know is the Jetblue Airlines cancellation policy and the steps to do so. Cancellations are of different kinds but usually, the process is the same. All the policies are devised for the passengers and the smooth flow of the cancellation process.

 JetBlue Airlines Cancel Flight Rules

Jetblue Airlines has established clear rules for flight cancellations. Here are some important Jetblue Airlines cancellation policy to remember:

  • You have 24 hours after booking your tickets to make desired changes to the itinerary without incurring any cancellation fees, regardless of the fare type you have purchased.
  • This is applicable if your booking is made 7 or more days prior to your departure.
  • For all the cancellations made after the 24-hour period, you will receive a flight credit.
  • Blue Basic fares are only refundable if canceled within the first 24 hours after booking.
  • For Jetblue nonrefundable fares, you can cancel your tickets before your scheduled departure but you won’t receive refunds in the same form of payment.
  • All the travel credits issued will be valid for 12 months from the original ticketing date.

How to Cancel a Flight with JetBlue Airlines? 

If you wish to make JetBlue cancel flight, you must be aware of the process involved in it. Here we have mentioned all the methods with detailed steps you must follow to ensure your cancellation is successful.

1) JetBlue Airlines Flight Cancellation Online 

 If you wish to make cancellations online for Jetblue Airlines, then you must follow the below-mentioned steps:

  • Go to the official website at
  • Visit the “My Trip” section and enter your booking number and last name.
  • Now select the flight you want to cancel.
  • Click on the “Cancel Flight” option.
  • Once you have canceled the flight, confirm it and make the necessary payments for the cancellation fees applicable.

2) Cancel JetBlue Airlines Flights via Customer Support

Making cancellations via customer support is the fastest known way where you just need to dial the customer support phone number that is mentioned below. Now, you need to follow the steps mentioned below:

  • Dial the toll-free number mentioned below.
  • Talk to the live agent at the other end.
  • Provide them with your booking details, and they will make the cancellations.
  • Once the cancellations are made, you will be notified if there are any cancellation fees applicable.
  • After you have made the payment, your itinerary will be canceled.

3) JetBlue Airlines Flight Cancellation at the Airport

Airport cancellation is a long and time-consuming process. If you are unaware of the steps you need to follow, here are all the important ones you must be aware of-

  • Get to the Jetblue Airlines ticket counter.
  • Consult the agent about your intention to cancel the ticket.
  • Share your booking details with them.
  • They will ensure to cancel your tickets in no time and apply to process your refund.

JetBlue Airlines Cancellation Fees  

Jetblue Airlines charges a fee for cancellations made after the 24-hour window from the time of booking. The fees are as follows:

  • For flights within North America, Central America, or the Caribbean, a cancellation fee of $100 per person will be charged.
  • Cancellation fees on all other routes will be $200 per person.

There are no cancellation fees for passengers traveling in Blue, Blue Plus, Blue Extra, or Mint fares.

JetBlue Airlines 24-Hour Cancellation Policy

The airline offers a special JetBlue 24 hour cancellation policy. This means that all customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected. This is applicable if your booking is made 7 or more days prior to your departure.

JetBlue Airlines Refund Policy

After you have made your cancellations, the next thing is to claim your refunds. And the best way to do so is to follow the JetBlue refund policy. If you are unaware of what the refund policies are for Jetblue Airlines, you can check them out below.

Refund Terms & Conditions

JetBlue has many policies and procedures in place to ensure customers have flexibility when canceling their flights. Here are some important rules you need to know:

  • As long as you book your travel at least 7 days before the scheduled departure date, you are entitled to a refund up to 24 hours after booking.
  • For refundable JetBlue fares, full refunds are allowed only if the flight is canceled from the PNR prior to departure.
  • Refunds must be processed by ARC or BSP according to the industry guidelines
  • You can also buy refundable fares, which are typically more expensive but you will get your money back as a full refund if you cancel before departure.
  • If the rebooking session is not changed or canceled prior to scheduled departure, all credits associated with the session will be awarded as JetBlue travel points and may be used for subsequent future travel with JetBlue.
  • In order to receive a refund in its original form the ticket must be refundable and must be cancelled before departure.

Steps to Get a Refund Online from JetBlue Airlines

Claiming your refund is important so that either you rebook your tickets or take the money back. Whatever you do with the money, you must follow these steps in order to receive your refund-

1) Refund by Contacting JetBlue Airlines Customer Service

Claim your refunds by directly contacting the customer support team via the phone number mentioned below. Here are the steps you will have to follow after that-

  • Call the number mentioned below to get a live agent on call.
  • Once they make your cancellation, they will immediately fill out refund forms for you.
  • After you have paid all the applicable fees, your refund will be processed.
  • You will receive your refund according to the Jetblue Airlines refund policy.

2) Refunds Via Online Method

If you have the confidence to claim your refund by yourself, here are the steps you will have to follow-

  • Visit the official website of Jetblue Airlines.
  • Visit “Manage Trips” and initiate your refund process.
  • Follow through by filling in all the required fields.
  • In the end, your refunds will be processed, and you will receive them following the refund policies.


Once you make your cancellations according to the Jetblue Airlines cancellation policy, you will be required to make the refund request. All the processes are simple and the detailed steps to follow are already mentioned above. Even after this, if you need help with cancellations or refunds, you can directly contact the airline’s representatives who will surely help you out with the process.

 Frequently Asked Questions:

1) What are refund rules for Government/Military fares?
For Government/Military fares, cancellations are permitted for full refunds.

 2) What if there is a death of a passenger/family member?
If there is a death of the passenger or any immediate family member, even the non-refundable tickets can be canceled and refunded fully.

 3) Who are the immediate family members whose death can allow cancellations and refunds?
The immediate family members whose death can provide you full refunds upon cancellations include-

  • Mother, father, spouse, child, brother, sister, grandparent, great-grandparent, grandchild or great-grandchild.
  • Mother, father, brother, sister, grandparent, or great-grandparent of the Customer’s spouse or the officially registered customer’s domestic partner.
  • The Customer’s step-relatives as mentioned above, relatives by adoption, custodial relatives, legal dependents, and registered domestic partners and their children.

4) I am a family member of a military man with transfer orders can I cancel and get a refund?
If you are an immediate family member of an active duty military personnel and are traveling on military orders, you can cancel and claim full refunds for any kind of fare.

 5) I have inadvertently changed the status of my ticket, what should I do?
If you have inadvertently changed the status of your ticket and need JetBlue to correct it for you, you can contact customer support. They examine the situation and determine if they can change the status for you.

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