It’s a disappointment if your name has been mistaken for and printed wrongly on the itinerary. Although this is a major issue, thankfully, it can be rectified. It really doesn’t matter what kind of name error you have, except for changing the entire first name; everything can be corrected. And to learn it in detail, we have explained the Jetblue Airlines name change policy below, along with the process involved in making the changes.
What is the JetBlue Airlines Name Change Policy?
As humans are bound to commit errors, there is no doubt your name might have been misprinted on the itinerary. However, Jetblue ensures it can rectify those errors without any delay, so it has policies that can take care of that. According to the JetBlue Airlines name change policy, you can make changes to the name on your flight ticket according to your wish but matching it with the travel documents.
Name Change Policy Highlights
JetBlue Airlines understands that errors can occur when booking a flight. As such, they have a comprehensive JetBlue name change policy. Here are the key points:
- The flight must be operated by validating JetBlue(B6/279).
- Name correction is allowed only once, and after that, it is considered a name change, and name change fees apply.
- The airline does not allow changes to flights, travel dates, fare classes, or fare basis codes.
- Minor name corrections are permitted during mid-travel, and it is mandatory to match the government-issued ID/passport.
- To change the name to a different passenger, you must cancel the itinerary and book a new PNR for the new customer.
- Provide the legal documents to make name changes due to Marriage, Divorce, and Adoption. Jetblue name change marriage and others will be entertained, and it will only take a snap of a finger to make the changes.
- Passengers can change their name online within 24 hours of the purchase to avoid any extra fees.
- If you proceed to Jetblue to change the passenger name after 24 hours, you must bear the fees according to the number of letters, flight destination, and number of passengers.
- OSI entry must be added to both the original PNR and the new PNR. OSI Example: OSI B6 NAME CORRECTION.
Types of Name Change Policy
While flying with Jetblue, you must be aware that there are various kinds of name changes, and here we have mentioned all of them:
Misspelling
There are instances where your name might be misspelled, leading to difficulty during your flight. The mistakes in spelling can be easily corrected by the users, and here are the other things you can correct in your itinerary:
- First/Middle/Last names
- Nickname to Legal name
- Inverted names
- Adding Middle name
- Adding an additional Last name.
You must correct your name in order to match the government-issued ID/Passport, provided the date of birth and gender remain the same.
Legal Modification
Legal name modifications can be made for the following reasons:
- Marriage
- Divorce
- Adoption
You can use the OSI Fee Waiver Code to make legal changes, such as NAMECRT.
Mid-Flight Modification
If you have 1 or more connecting flights and you were unable to correct your name in the first leg as per the above-mentioned corrections, you can then make the corrections mid-flight. However, you will have to rebook the correct name on a new reservation.
How do you change your name on a JetBlue Airlines Ticket?
If you are willing to make name changes to your itinerary, you can do that via various processes depending on your situation and location. So here we have mentioned all of the processes that you can use to change your name with detailed steps to follow:
Name Change Online
Passengers can conveniently modify their names online by accessing their booking through the JetBlue Airlines website or mobile app. Here are the steps you need to follow-
- Visit the official JetBlue Airlines website.
- Log in to your account or click on my bookings.
- Check all the details and select the option to change your name.
- Now, make the changes and save it.
Name Change Mid-Flight
You can also make changes to your name while in mid-flight. Talk to the staff present on board and let them know about your wish to make name corrections. However, this is only possible for flights having one or more connecting flights.
Name Change via Phone Call
If you wish to make changes to your name by directly contacting customer support, here are the steps you can follow:
- Call the toll-free number that is displayed at the bottom of the website.
- You will connect to an agent at the other end.
- Provide them with the booking details and inform them about the changes you wish to make to your name.
- They will make the changes according to your wishes as per your travel documents and if any fee is incurred, pay it immediately.
Name Change via Airport
The changes at the airport will require you to visit the Jetblue booking counter and make the changes in front of an agent. Here are the steps you must follow:
- Get to the booking counter carrying all the valid documents required to support the changes.
- Talk to the agent and inform them about the changes you wish to make.
- Provide them with the booking details and the travel documents.
- They will make the changes and let you know if any fee is incurred.
- If so, make the payment, and you will be good to go.
JetBlue Airlines Name Change Fees
The fees for making Jetblue change the passenger name on the tickets vary depending on the type of ticket and the timing of the change:
- For Basic Blue tickets, the fee for a name change is $100.
- For routes to the United States, the Caribbean, Mexico, and Central America, the fee is $200.
- There will be a $50 or more charge for offline name correction requests.
- If your ticket price is under $199, your fees might extend up to $150.
Transfer Ticket to Another Person
JetBlue’s policy does not usually allow ticket transfers to another person. In the case of refundable tickets, you can change the JetBlue name on the ticket. Meanwhile, non-refundable fares are non-transferable and non-assignable. It’s important to keep this in mind when booking your flight to avoid any potential issues or misunderstandings.
Summary
Jetblue is known for its customer commitment and services that allow users to make desired changes. Making changes to your name by abiding by the Jetblue Airlines name change policy is very easy. Once you are aware of the process involved and the steps you need to follow, you will have no trouble making the changes on your own. So, make sure to go through the policies involved. And if you face any trouble while making name changes, feel free to contact the customer support team without any hesitation.
Frequently Asked Questions
1) Can I change the name for Jetblue Codeshare flights?
Yes, however, all the flights in the ticket must be operated and/or validated by JetBlue (B6/279) and/or an OA Interline JetBlue Partner.
2) What is the process of changing a name?
In order to change the name and make the ticket transferrable, you must follow these instructions-
- First, cancel the booking and leave it open.
- Book a new PNR for the new passenger and keep the fare conditions the same.
- Use the open ticket and make a re-issuance/voluntary exchange of that ticket.
- Pay the penalty charges and fare difference during the reissue process.
3) How to make name corrections for other partner flights?
To make changes for other partner airlines, you must first contact the airline to check whether they accept name corrections. Once they approve the correction, contact Jetblue to get approval and restore the original flight class.
4) What must I care for while correcting my name?
While correcting your name, you must see if the Secure Flight Passenger Data (SFPD) is re-entered with the new name and if the original date of birth used during the initial booking is the same.
5) What if I wish to correct my DOB?
If you want to correct your date of birth, it will be considered a name change rather than a name correction.