Airlines Assistant

JetBlue Airways Manage Booking | Modify Reservations

JetBlue Airways is a low-cost carrier that operates majorly in the US. The airline allows you to make changes to your itinerary via various methods with utmost efficiency. So, if you need to make any changes, make sure to use the JetBlue Airways Manage Booking option effectively. Here in this article, we will be learning all about the Manage booking option along with the policies that govern the changes you can make.

What is JetBlue Airways Manage Booking?

JetBlue Airways offers such options where you can make changes to your itinerary without getting much dent to your pockets. You can easily make changes to your name, flight date, origin, and destination, rebooking, seat selection cancellations, and refunds. All of this can be done under one hood which is JetBlue Airways Manage Booking.

How to Use JetBlue Airways to Manage Bookings?

Using the JetBlue Airways Manage Booking is very easy and convenient. If you are aware of the steps involved in it, it will be much easier for you to follow through and make changes to your itinerary. Here is the process and the steps involved-

1) Online Process:

The process of changing your itinerary online can be carried out in a few crucial steps. Here are the steps you need to follow:

  1. Open the official website or the app and get to the “Manage My Booking” section.
  2. Enter your reference number and last name to access your booking.
  3. Now, you will be able to select and change the options you wish for.
  4. After changing, make sure to save them.
  5. If there are any fees incurred or any fare difference, pay it immediately.
  6. Now, you will be able to download the updated itinerary, and you can also print the JetBlue Airways boarding pass from your home.

2) Offline Process:

If you wish to make your changes offline, no worries. Here are the steps you need to follow:

  1. Get to the airport where you are to board for JetBlue.
  2. Get an agent at the JetBlue Booking counter and tell them the changes you wish to make.
  3. Provide them with your booking details, and they will make the necessary changes.
  4. Now, pay any fees or fare difference that is outstanding.
  5. You will be provided with a newly printed and updated itinerary.

JetBlue Airways Flight Change Policy

If you wish to change your flight date, origin, or destination, here are the flight change policies for you to understand:

  1. There are no change or cancellation fees for most of the fares in JetBlue.
  2. If you are flying in Blue Basic fare, you will have to pay a fee from $100 to $200 as a change fee.
  3. If you change your flight over the phone or chat, you will be charged an additional fee of $25.

JetBlue Airways Cancellation Policy

Making cancellations is not entertained, but in case you have no other option, you will have to follow these cancellation policies:

  1. For canceling Blue Basic flights, you will have to pay a fee of $100 for flight routes in North America, Central America, and the Caribbean, and for all other routes, the fee is $200.
  2. For booking in Blue, Blue Extra, Blue Plus, and Mint fares you will be charged no additional fee to cancel your reservation prior to departure.
  3. If you cancel your itinerary within 24 hours of booking, you will be charged no fees, regardless of your fare type.

JetBlue Airways Refund Policy & Fees

Claiming your refund depends on JetBlue Airways’ refund policy. Here are the policies you must be aware of-

  1. If your ticket is refundable, you can claim your refund by canceling your tickets anytime before departure.
  2. If the ticket is non-refundable, you can only claim your refund within 24 hours of booking.
  3. If you have paid with a Credit Card and claimed a refund, it will be processed within 7-10 business days.

JetBlue Airways Rebooking Policy

If you have to reroute your flight, these rebooking policies will surely aid you with detailed information-

  1. Same-day switch can be made at a fee of $75 and you will be charged no fare difference for that.
  2. The same-day switch should be done on the date of travel.
  3. Same-day switch is free for Mosaic members or Blue Extra fares.
  4. You can also buy standby at the same fee, but it will depend on the seat type and availability.

JetBlue Airways Name Change Policy

Either your name has changed or misprinted on the itinerary, you can make corrections following the name change policies:

  1. Minor name corrections are permitted during mid-travel, and it is mandatory to match the government-issued ID/passport.
  2. To change the name to a different passenger, you must cancel the itinerary and book a new PNR for the new customer.
  3. Provide the legal documents to make name changes due to Marriage, Divorce, and Adoption.

JetBlue Airways Baggage Policy

Having baggage with you might not be an easy task to carry around, especially if you have more than one baggage. So check out the JetBlue Airways baggage policy for a detailed understanding:

  • According to JetBlue Airways baggage allowance, if you are traveling in Blue, Blue Plus, Blue Extra, and Mint fares, you can carry one personal item and one carry-on baggage with you. And in Blue Basic, you can carry only a personal item.
  • The  Carry-on bags must not exceed 22″ L (55.88 cm) x 14″ W (35.56 cm) x 9″ H (22.86 cm), and the personal items must not exceed 17″ L (43.2 cm) x 13″ W (33 cm) x 8″ H (20.32 cm).
  • You can carry up to 2 checked baggage on board, and the JetBlue Airways baggage fees for traveling within the U.S., Latin America, the Caribbean, and Canada are:
  1. Blue Basic Fares- The price for 1st baggage is $35, and for 2nd baggage is $50.
  2. Blue Fares- The price for 1st baggage is $35, and for 2nd baggage is $50.
  3. Blue Plus Fares- The price for 1st baggage is free, and for 2nd baggage is $50.
  4. Blue Extra Fares- The price for 1st baggage is $35, and for 2nd baggage is $50.
  5. Mint Fares- Both the 1st baggage and 2nd baggage are free to carry.
  6. Mosaic- Both the 1st baggage and 2nd baggage are free to carry.
  7. JetBlue Plus Cardmember- The price for 1st baggage is free, and for 2nd baggage is $50.
  • The size of the checked baggage must not exceed 62″ (157.48 cm) in total. And oversized/overweight bags cost you $150 per bag.

JetBlue Airways Seat Selection Policy

Selection of your seats is mostly dependent on availability and is only accessible after purchase. So here are the seat selection policies you need to learn-

  1. Even More® Space and Mint Studio seats are available for purchase via the GDS platform.
  2. The Blue, Blue Extra, Blue Plus, and Refundable passengers have direct access to free Economy cabin seats.
  3. You can also book extra seats if you wish to have open space beside you.

JetBlue Airways Check-in Policy

When checking in for your flight, you must be aware of the timings whether you check in online or offline. Here are the JetBlue Airways check-in policies to help you be on time-

  1. If you are traveling domestically with baggage, you need to check-in by 40 minutes before departure, and without baggage, it must be done before 30 minutes.
  2. International travel requires you to check in with/without baggage at least 60 minutes before departure.
  3. If you are checking in at Kiosks, do it before 6 hours prior to departure.
  4. Online check-in opens 24 hours prior to boarding, so you can check in online from anywhere.


This article is very helpful for people who are not aware of the process of the JetBlue Airways Manage Booking option. So, all the steps mentioned above will help you make the necessary changes in no time. Apart from that, you will learn all the policies that govern the change process. So make changes according to your wish, and if you face any trouble, make sure to contact JetBlue Airways customer service.

Frequently Asked Questions: 

1) Can I correct my date of birth and gender?
The date of birth & gender cannot be changed under the name correction policy. However, you will have to change it under the name change policy.

2) What is the required condition for name change or correction?
All flights on the ticket must be operated and validated by JetBlue (B6/279).

3) Can I change travel dates or fare class?
Changes to flights, travel dates, fare classes, or fare basis codes are not permitted on Jetblue Airways.

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