Airlines Assistant

SAS Airlines Manage Booking | Carry-On, Baggage Policy

Many people ask, is SAS a good airline? Well to answer this we will have to look at what it is first. Scandinavian Airlines also known as SAS Airlines, is the flag carrier of Denmark, Norway, and Sweden. The airline has a wide network across the globe serving almost 130+ destinations.

If you wish to manage your bookings, there are various methods to do so but here we will mention the two most popular ways to do so. You can use the SAS Airlines manage booking option to make changes to your flight itinerary. Here we will also discuss the policies regarding the changes you need to make.

What is SAS Airlines Manage Booking?

Making changes to your itinerary is an easy task once you are aware of the process involved in it. Changing your flight dates, names, cancellations, seat selections, and many more via the SAS Airlines manage booking option is now made easy.

Whether you are flying in the SAS Airlines premium economy or SAS Airlines business class, you will have to use the same option to make your changes.

How to Use SAS Airlines to Manage Bookings?

Here we have mentioned all the processes involved in using the SAS Airlines manage booking with detailed steps. Check them out here:

Online Process:

The use of the online process to make changes is preferred by most of the passengers as it is easy and convenient to do so. Here are the steps involved in making the changes:

  1. Open the official app or the website and get to the “manage my booking” section.
  2. Now enter your booking details like reservation number and last name.
  3. Select the changes you need to make from the available ones.
  4. After making the necessary changes make sure to save them.
  5. If the change incurs any fee or fare difference, pay it first.
  6. Now you will be able to download the updated itinerary.

Offline Process:

This process involves the passenger to visit the airport and get the changes done manually. Here are the steps you need to follow:

  1. Get to the airport you are to depart from and visit the SAS Airlines booking counter.
  2. Consult the agent and tell them about the changes you wish to make.
  3. Provide them with the booking details and if required travel documents.
  4. Now they will make the necessary changes and let you know if any fare difference or fee is incurred.
  5. After paying the outstanding, you will be provided with the updated and newly printed itinerary.

SAS Airlines Flight Change Policy

Wish to make your flight changes like travel date, origin, and final destination, you can do that via the portal and by following the SAS Airlines flight change policies:

  • If you make changes to your itinerary within 24 hours of booking, you can do it for free.
  • You are allowed to make changes to your ticket even after you have checked in for your flight.
  • Usually, the change of date of a flight is chargeable and only in case of delay or cancellation by the airline you can change it for free.

SAS Airlines Cancellation Policy

Cancelling your tickets can be crucial as you must be aware of the cancellation policy. Here are the policies you need to keep in mind:

  • If you have purchased a 24-hour money-back guarantee, you will be able to cancel your tickets within 24 hours of booking without paying any fee.
  • If your flight is delayed for more than 5 hours, you can cancel your flight for a complete refund.
  • If the airlines cancel your ticket, you can change your flight date or travel on another flight on the same day. You can also claim various reimbursements for your additional expenses.

SAS Airlines Refund Policy & Fees

Refunds are a crucial part after cancellations, if you are unaware of the refund policies here we have mentioned the important ones:

  • If you are flying in SAS Go Pro, SAS Plus Pro, or SAS Business Pro, you will receive your full refund if you cancel before 24 hours of departure.
  • If you are flying in SAS Plus Smart (only for flights within Europe) or SAS Bonus tickets you can claim your refunds for a certain fee.
  • While non-refundable tickets like SAS Go Light, SAS Go Smart, SAS Plus Smart (flights to/from Asia and North America), SAS Business Smart, and SAS Youth tickets are totally non-refundable.
  • The refund amount will be refunded in the original form of payment within 7 working days.

SAS Airlines Rebooking Policy

If you wish to rebook your flights, you must keep in mind that these are the rebooking policies governing the process:

  • The regular tickets can be rebooked up to 1 hour before, and Bonus tickets can be rebooked up to the departure time.
  • The rebooking fee for SAS bonus tickets is as follows-
  • Domestic and European flights: 25 EUR/250 SEK/250 NOK/175 DKK/25 USD/32 CAD
  • To/from Asia and North America: 75 EUR/750 SEK/750 NOK/525 DKK /75 USD/96 CAD
  • For SAS Go Pro, SAS Plus Pro, and SAS Business Pro tickets rebooking is free, and for all other tickets, the rebooking fee is 650 DKK/NOK/SEK.

SAS Airlines Name Change Policy

If you have your name misprinted or misspelled you can request a change, but before that have a look at the name change policy of the airlines:

  • Minor mistakes on your name can be changed up to 1 hour before departure for SAS regular tickets and SAS Bonus tickets.
  • It’s not possible to change the passenger type on the itinerary(e.g. adult, child, youth).
  • The name change fee for all ticket types is 600 DKK/NOK/SEK.

SAS Airlines Baggage Policy

Carrying baggage with you, before you move have a look at the SAS Airlines baggage policy that is mentioned below:

  • Here are the checked baggage allowance for different fare types-
  1. SAS Go Smart, SAS Plus Smart, and SAS Go Bonus are allowed to carry 1 x 23 kg bag.
  2. SAS Plus Pro and SAS Plus Bonus are allowed to carry 2 x 23 kg bags.
  3. SAS Business and SAS Business Bonus are allowed to carry 2 x 32 kg bags.
  4. SAS Go Light does not include any free checked baggage.
  5. The maximum size of the checked baggage must be 158 cm (length + width + height).
  • SAS Go Smart-, SAS Plus- or an SAS Business ticket passengers can carry one carry-on bag for free. SAS Airlines carry-on size is 55 cm x 40 cm x 23 cm (length x width x depth) and the weight limit is 8 Kg.
  • Every passenger can carry an underseat bag and the size limit for the bag is 40 cm x 30 cm x 15 cm (length x width x depth).
  • The SAS Airlines baggage fees depend on the time of purchase and for flights to/from Asia, Canada, and the US the fees are-
  1. More than 22 hours before departure- For SAS Business, SAS Plus & SAS Go the fee is 629 DKK, 799 NOK, 799 SEK, 70 EUR, 75 USD, and 95 CAD.
  2. Less than 22 hours before departure- For SAS Business, SAS Plus & SAS Go the fee is 750 DKK, 990 NOK, 990 SEK, 100 EUR, 105 USD, and 135 CAD.

SAS Airlines Seat Selection Policy

Wish to sit next to a window or wish to enjoy extra legroom, or wish to have more space? SAS got you covered here with these seat selection policies:

  • You are allowed to buy your seats 30 hours before departure if you are flying on SAS Go, Plus, and Business.
  • You can also purchase Extra Seat and Guaranteed Extra Seat for additional fees.
  • The fees for seat selection depend on the route type and here are some of the fees for routes covering Asia, Canada, and the US-
  1. Standard seat: From 69 EUR, 69 USD, 89 CAD
  2. Preferred seat: From 45 EUR, 45 USD, 59 CAD
  3. Window/Aisle: From 29 EUR, 29 USD, 39 CAD
  4. Middle seat: From 19 EUR, 19 USD, 25 CAD
  5. Extra seats and guaranteed extra seats cost 77 EUR/91 USD and 145 EUR/169 USD respectively.

SAS Airlines Check-in Policy

Check-in on time to avoid any unforeseen circumstances, and keep these SAS Airlines check-in policies in mind:

  • If you are checking in online you can start doing that 30 hours before until 1 hour before the departure.
  • If you are checking in at the airport make sure to do it at least 3 hours before departure for flights to/from Asia, Canada, and the US.
  • The boarding gates will close 35 minutes before departure, so remember the SAS Airlines baggage limit and carry baggage according to that to avoid any hassle.


After you have reached the end, you will be totally aware of the steps involved in SAS Airlines managing booking and also the policies involved in the change process. Apart from that if you face any other trouble, you can directly contact the SAS Airlines customer service for further help. We hope you make your changes easily and have your journey safe.

Frequently Asked Questions:

1) What happens if my flight is canceled by the airline?
You can claim refunds, rebook on the same date or on different dates, and can claim additional expense reimbursements for free.

2) What should I do if my flight is delayed for more than 2 hours?
If your flight is delayed by more than 2 hours, you are entitled to meals and non-alcoholic beverages. You can claim them for free at reasonable rates until you are good to fly.

3) What are the charges for wifi access on board?
Here are the fees for WiFi onboard for different routes-

  • Domestic and Scandinavia: 29 DKK, 39 NOK, 39 SEK, 3,90 EUR, 3,90 USD, 4,9 CAD or 800 EuroBonus points.
  • Europe: 39 DKK, 59 NOK, 59 SEK, 4,9 EUR, 5,9 USD, 7,9 CAD or 1200 EuroBonus points.
  • Flights to/from Asia, Canada, and the US: 119 DKK, 149 NOK, 149 SEK, 16 EUR, 16 USD, 20 CAD or 3 000 EuroBonus points.

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