Spirit Airlines works as an air bridge between the United States, the Caribbean, and Latin America. Headquartered in Miramar, Florida, this is the largest ultra-low-cost carrier in the US. Spirit has been operating since 1964, and today, it covers more than 91 destinations. If you are flying with Spirit, you must be aware that the airlines might cancel your tickets, and you are eligible to claim your refunds. Here we will be discussing all the cancellation and refund policies in detail.
What is Spirit Airlines Cancellation Policy?
According to the Spirit Airlines cancellation policy, either if the airlines cancel your ticket or you make the cancellation, you can claim your refunds according to the policies. Here are some policies that the airline will apply to all tickets without any notice-
- If you do not have the boarding pass in hand at least 45 minutes prior to the scheduled departure time for domestic and 60 minutes prior to the scheduled departure time for international flights, the airline will cancel your tickets.
- If you fail to get to the boarding gate at least 15 minutes prior to the scheduled departure time for domestic flights or 30 minutes prior to the scheduled departure time for international flights, the airline will cancel Spirit flights.
- If you fail to travel on any part of the itinerary and do not modify them within the specified time, that is, 45 minutes before the scheduled departure for a domestic flight and 60 minutes before the scheduled departure for an international flight, the itinerary will automatically cancel the flight.
- If the airline has informed passengers that they are not allowed to travel via Spirit, they won’t be able to get a denied boarding compensation.
Spirit Airlines Cancel Flight Rules
Cancelling your flights can sometimes be tricky. However, if you follow these cancellation policies, you might be able to recollect your refunds without any trouble.
- If you cancel your flight that has been booked at least 7 days or more from departure within 24 hours of booking, you will get full refunds.
- If you cancel your ticket more than 60 days from travel, you will get a full refund of the amount paid.
- If there are any additional costs incurred by the passengers due to cancellation, the airline will provide limited amenities and services so as to maintain the safety, health, and welfare of the passengers.
- If the cancellation is within the control of Spirit, the airline will provide you with meal vouchers, redeemable at any establishment accepting the voucher.
How to Cancel a Flight with Spirit Airlines?
After you have learned the Spirit Airlines cancellation policy, you will need to learn how to cancel your tickets. So basically, there are 3-4 methods where you need to follow certain steps to make the cancellation.
1) Spirit Airlines Flight Cancellation Online
If you are opting for online cancellation, you must have access to a PC or a mobile phone. Here are the steps you need to follow-
- Get to Manage My Booking, and enter your booking details.
- Look for the option to cancel your flight,
- Make the cancellation and see if any fees are incurred.
- Pay the fees, and your cancellation will be confirmed.
2) Cancel Spirit Airlines Flights via Mobile App
If you have the mobile app, you can cancel your flights at your fingertips. Here are the steps you need to follow-
- Visit the Spirit App and enter your booking details.
- After logging in, you need to get to the Manage My Booking section.
- Now, make your desired cancelations and save them accordingly.
- After paying the incurred charges, your cancellation will be confirmed.
3) Spirit Airlines Flight Cancellation at the Airport
If you have time to visit the airport, you can easily manage to cancel your flight cancelations. Here are the steps you need to follow for cancellations-
- Get to the agent at the Spirit Airlines booking counter.
- Provide them with your booking details and they will make the cancelations as per your wish.
- If there will be any fees incurred, you will have to pay them, and the rest of the amount (If refundable) will be refunded to your account.
Spirit Airlines Cancellation Fees
Cancellation does not always come free, and Spirit Airlines will usually charge cancellation fees that differ according to the time of cancellation. The cancellation fees, according to Spirit Airlines’ cancellation policy, are mentioned here-
| Cancellation Days | Cancellation Fees |
| Within 0-6 days | $119 |
| Within 7-30 days | $99 |
| Within 31-59 days | $69 |
Spirit Airlines 24-Hour Cancellation Policy
According to US travel rules, all the flights operating in the US are liable to provide users with the additional service of Spirit 24-hour cancellation. According to this policy, any passenger who has booked their ticket more than 7 days from the date of travel, can cancel their ticket within 24 hours of booking for free and will be refunded the full amount of the ticket.
Spirit Airlines No-Show Rules and Charges
No-show applies when you are unable to get to the airport before boarding and also you do not cancel your tickets before the allotted time. If you fall under the no-show policy, these will be the conditions involved-
- You will get a refund if your ticket is refundable minus the deductions.
- The no-show cancellation service charge will automatically apply to your reservation with respect to the amount of the fare plus optional services and all government and carrier-imposed charges, taxes, and fees.
- After you have paid the no-show charges, you will not be entitled to travel via the airline.
Helpful Guide – Spirit Airlines Name Change Policy
Spirit Airlines Refund Policy
When you have made your cancellation, the next thing is to claim your refund. Refunds usually depend on the type of ticket you have purchased. There are different Spirit refund policies for refundable and non-refundable tickets that you will get to know later in this article. Here are the policies for refunds-
- Passengers can claim a full refund without any additional fees if they cancel their ticket within 24 hours of booking, provided the ticket is booked 7 days or more from departure.
- In case the reservation is non-refundable, passengers will receive Reservation Credit for the remaining balance of the original flight.
- Passengers can claim a full refund of the unused portion of the itinerary upon the death of the passenger prior to or during travel by producing the death certificate.
- If you have purchased Cancel For Any Reason (100% coverage or 80% coverage), you have the option to cancel your tickets and claim either 80% of the total amount or 100% of the total amount, or in both conditions, you can claim 100% of the initial cost as 1-year reservation credit.
Next, after learning Spirit Airlines refund policy we will be discussing how you can claim your refunds either online or via customer service.
1) Steps to Get a Refund Online from Spirit Airlines
If you are opting to claim refunds via online method, here are the steps you need to follow-
- Get to the refund form submission page.
- Fill in all the details and submit the form.
- Your refund will be processed within 7 business days.
2) Refund by Contacting Spirit Airlines Customer Service
If you are willing to contact Spirit Airlines Customer Service for your refunds, here are the steps you need to follow-
- Call the toll-free number of Spirit Airlines Customer Support at 855-728-3555.
- Provide your booking details to the agent at the other end and they will make the cancellation and then initiate the refund process.
Refund Terms & Conditions
There are certain terms according to which the airlines will refund your amount. Here are the terms that you must be aware of in case you wish to claim your refunds-
In the case of Involuntary refunds, if Spirit fails to provide a confirmed seat and reroute the passenger, the refunds will be as follows-
- if no part of the itinerary is used, the refund will be the total amount paid by the passenger.
- If any portion is used, the calculated fare of the unused portion will be refunded.
- For passengers facing cancellations or delays of more than 2 hours, they can either claim re-accommodations, credits for future travel, or a refund.
All the refunds will be processed in the original form of payment only.
How to Avoid Spirit Flight Cancellation Fee?
A cancellation fee is a charge levied on passengers against the cancellation of their ticket. If anyone wants to avoid or bypass the cancellation fees, there are various methods to do so-
- You can buy the Cancel For Any Reason service along with your booking, where you will be allowed to cancel your tickets for free and full refund up to 24 hours before the departure time.
- You can cancel your tickets at least 60 days from the date of departure to avoid any additional fees.
- Or you can cancel your tickets within 24 hours of booking that is made at least 7 days or more from departure to avoid all cancellation charges.
Helpful Guide – Spirit Airlines Flight Change Policy
Spirit Flight Cancellation Policy For Different Ticket Types
If you are unaware, the tickets you purchase are not all the same. Some are refundable, and others non-refundable. So here we will explain both ticket types in detail-
1) Refundable Ticket Types
Refundable fares cost you extra bucks so that in case of cancellation, you won’t be charged extra or additional fees for that.
2) Non-Refundable Ticket Type
All the tickets and services purchased for Spirit Airlines are non-refundable by default. Canceling these types of tickets won’t get you refunds in the form of the original payment except for certain special cases.
Summary:
The Spirit Airlines cancellation policy states a lot about the services and remunerations you get after cancellation in certain cases. But you must also be aware that in other cases, you will be charged cancellation fees as well. So, having a firm knowledge of the cancellation policy will surely help you get your refunds back with the least amount of loss.
Frequently Asked Questions:
1) How can I get a refund if I have paid in foreign currency?
Spirit will pay the refund in the form that was used in purchasing the original reservation, and it will be subject to government laws, rules, regulations, or orders of the country in which the reservation was originally purchased and the country in which the refund is processed.
2) How will I get a refund if I have paid in cash?
If you have purchased in cash, the refunds will be issued in the form of a check.
3) What is the address where I can drop a letter to Spirit?
If you wish to contact Spirit via paper, you will have to drop a letter at the address- Corporate Guest Relations, Attention: Refunds, 2800 Executive Way, Miramar, FL 33025.
4) I claimed a refund 7 days back it has not yet been credited to my account. Why?
Usually, refunds are processed within 7 days of initiation, and due to various billing cycles, a credit card statement may not reflect a refund immediately but will take some time to do so.