Airlines Assistant

Sun Country Airlines Cancellation Policy

When travel plans shift unexpectedly, or circumstances change, understanding an airline’s cancellation policy becomes crucial. Sun Country Airlines provides clear guidelines for canceling or altering flights, ensuring passengers make informed decisions and avoid unexpected expenses. In this article, we delve into Sun Country Airlines cancellation policy, and rules, as well as explore their 24-hour cancellation policy and associated fees.

What is the Sun Country Airlines Cancellation Policy?

The Sun Country Airlines cancellation policy is simple if you go through it with care, and once you learn it, making Sun Country cancel flight will be much easier for you. The details of the policy are mentioned in the below section so do check it out with care.

Sun Country Airlines Cancel Flight Rules

Sun Country Airlines aims to provide a safe, reliable, and hassle-free travel experience for its passengers. Whether you’re planning a vacation or a business trip, understanding the airline’s cancellation policies is essential. Let’s delve into the details:

  • With Sun Country Airlines, you can easily cancel your reservations within 24 hours of booking for free.
  • After the 24-hour free cancellation period, the canceled tickets will be refunded as travel vouchers. These vouchers must be used for travel within one year from the original booking.
  • For flight booking, you are supposed to cancel before the scheduled departure of the flight.
  • If you have booked flight plus hotel packages, you must cancel the package 4 days prior to travel.
  • For bookings of flight plus car packages, the package must be canceled 2 days prior to travel. Travel.
  • If you’ve purchased a refundable ticket, you can cancel it at any time before departure and receive a full refund.
  • For non-refundable tickets, the cancellation fee will apply based on the fare type and the time of cancellation.

How to Cancel a Flight on Sun Country Airlines?

Life is unpredictable, and travel plans can change in an instant. Whether you need to alter your itinerary due to unforeseen circumstances or simply want to reschedule, understanding how to cancel your Sun Country Airlines flights is essential. In this guide, we’ll explore three methods for canceling your flights: online, via customer support, and at the airport.

1) Sun Country Airlines Cancel Flight via Website

Sun Country Airlines offers a convenient online platform for managing your reservations. Follow these steps to cancel your flight digitally:

  • Head to the official Sun Country Airlines website at
  • Click on the “My Trips” tab located prominently on the website.
  • Enter your confirmation number and the last name associated with your booking.
  • Select the reservation that you wish to cancel.
  • Follow the on-screen prompts to cancel your flight.
  • Double-check that you’ve selected the correct reservation before confirming.
  • After successfully canceling your flight, wait for the confirmation email from Sun Country Airlines.

2) Sun Country Airlines Flight Cancellation via Contact Number

Sometimes, a personal touch is necessary. If you prefer speaking to a representative, follow these steps:

  • Dial Sun Country’s customer service number mentioned below this page.
  • Provide your reservation details, including the confirmation number.
  • Explain your situation to the agent.
  • The agents will help you through the cancellation process.
  • If required, you will have to verify your identity for security purposes.
  • The customer service representative will provide confirmation of your cancellation.
  • Note down any relevant details they share.

3) Sun Country Airlines Flight Cancellation at the Airport

If you find canceling at the airport more convenient, you will need to follow these steps:

  • Arrive at the airport before your scheduled departure time.
  • Visit the Sun Country Airlines ticket counter.
  • Approach a Sun Country representative.
  • Inform them that you need to cancel your flight.
  • Present your identification and reservation details.
  • The agent will guide you through the cancellation process.
  • Once canceled, the agent will provide confirmation.
  • Keep any relevant paperwork or details for your records.

Sun Country Airlines Cancellation Fees

Sun Country Airlines does not charge any fees for cancellation however this is not the case for all fare types but you will be informed of the fees only during cancellations.

Sun Country Airlines 24-Hour Cancellation Policy

Passengers can cancel their reservations within 24 hours of booking for a full refund if the booking was made at least 7 days before the flight departure date. Whether you change your mind or need to adjust your travel plans, this Sun Country 24-hour cancellation policy allows flexibility and peace of mind.

Sun Country Airlines Refund Policy

The refund is an integral part of claiming your money back from the airlines in case of cancellations and delays. If you are not aware of the refund policies, you might lose all your money without any value.

Refund Terms & Conditions

The refund process takes time, and you must apply for it once the cancellation is successful. You must adhere to these refund policies after cancellation and before claiming refunds.

  • Sun Country Airlines allows passengers to cancel their bookings within 24 hours of purchase without incurring any fines and get refunds in the original form of payment.
  • Sun Country Airlines allows cancellations for both refundable and non-refundable tickets, but the laws and refund amounts differ based on the ticket type.
  • Usually, any refunds processed by Sun Country Airlines will be given in the form of a flight voucher or flight credit.
  • In case of a flight delay exceeding 6 hours, passengers can request a full refund for the unused portion of their trip.


Understanding Sun Country Airlines cancellation policy empowers travelers to make informed choices. Remember the 24-hour cancellation window for full refunds, and be aware of any applicable fees that might apply to your reservations. If you face any difficulty, you can easily contact the Sun Country Airlines customer service team for any assistance required.

Helpful Guide: Sun Country Airlines Flight Change Policy

Frequently Asked Questions:

1) What happens if I don’t show up for my flight?
If you do not show up for your flight or fail to cancel within the specified time, you will forfeit the funds, and no credit or refunds will be issued.

2) What happens if Sun Country cancels a flight?
If Sun Country cancels your flight, they will offer you alternate travel options. If in case you don’t like it or your plans do not align, you can claim refunds.

3) Can I cancel my hotel or car rental without canceling my flight?
If you booked a package, you would need to cancel the entire itinerary and rebook at present fares for the flight only. If you only booked a hotel, you can cancel it but you won’t receive any refunds.

4) How do I determine if I have a flight credit or a flight voucher?
Both flight credits and flight vouchers are provided in case of delays or cancellations, and they basically work in the same manner. You can use both of them to book a new itinerary for your future travel.

5) How often does Sun Country cancel flights?
Usually, cancellations via the side of the airline are rare cases but you never know, conditions like weather and other rare cases might cause delays and cancellations. This occurrence is rare, and you don’t need to worry about it.

6) What are voluntary refunds?
Voluntary refunds apply when the airlines ask for your assistance in place of refunds for your itinerary. Usually, in case of overbooking or cancellations, voluntary refunds are applicable.

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