westjet name change policy

WestJet Name Change Policy: Simple and Fast Process

Flying often brings in the fear of things going the wrong way. And yes, your biggest nightmare might turn into reality if your name gets misspelled while booking. Passengers often face such situations and panic about what to do next. So, to deal with this, WestJet, a prominent Canadian airline, has established clear policies and guidelines regarding name changes for passengers. Whether you’ve made an error during booking or need to modify your travel details, understanding WestJet name change policy is essential. So, without wasting any second, let’s get into the details of the policies.

What is the WestJet Name Change Policy?

Names are often misprinted on the itinerary, and sometimes, unluckily, your name changes legally. This raises complications. However, the Westjet name change policy helps you change those names easily.

Name Change Policy Highlights

Westjet name change policy defines the limitations of passengers who wish to make changes to their itinerary. Here are the policies that you must be aware of:

  • One name change is permitted outside of 21 days or more prior to departure per booking.
  • Within 24 hours of the original booking, any modifications you make to your reservation will only be subject to any difference in fare. This flexibility allows passengers to correct minor errors promptly.
  • If you make changes after the 24-hour period, you will be charged with additional fees for making those changes.
  • Fees will be charged only in the currency of the original transaction.

Types of Name Change Policy

Although depending on the situation, there might be various kinds of name changes allowed by the airline, there are three kinds of changes that are often opted for by passengers:

  • Minor Changes: Minor changes include changes to a few spelling(s) in your name. This is important in case you have small spelling mistakes that will impact your boarding process.
  • Major Changes: If you have to change a major portion of your name, either more than 3 letters, first name, last name, or the addition of a middle name, it will be considered a major name correction. So, to make a significant name change, you will have to provide valid documents supporting your change.
  • Legal Changes: Sometimes name changes might be legal either via marriage, divorce, or adoption; you will require the relevant document to support the change. These documents include:
    • Marriage license
    • Divorce decree
    • Adoption certificate
    • An old government-issued photo ID along with a new government-issued photo ID.

How to Change Name on WestJet Ticket?

If you are willing to change your name on the ticket, you will have to adhere to the WestJet name change policy and follow one of these methods to successfully change your ticket.

Name Change Online

WestJet provides a convenient online platform for managing your bookings. Whether you need to correct a typo or update your name due to a legal change, follow these steps-

  • Go to the WestJet Manage Booking page.
  • Sign in using your WestJet account credentials.
  • Locate your booking by entering your reservation code or other relevant details.
  • Find the section related to passenger details and choose the option to modify your name.
  • Enter the corrected name exactly as it appears on your identification. Confirm the changes.
  • Double-check the updated information and save the changes.

Name Change via Phone Call

Sometimes, you may prefer personalized assistance. WestJet’s customer support team is ready to help-

  • Dial the toll-free number mentioned below for general inquiries (available 24/7).
  • Have your reservation code, WestJet Rewards ID (if applicable), and the full name of the guest(s) ready.
  • Explain that you need to change your name on an existing booking.
  • The WestJet agent will guide you through the process. They may ask for additional information.
  • Verify the updated name details before ending the call.

Name Change via Airport  

If you prefer an in-person approach for WestJet to change the name on the ticket, visit the airport where WestJet operates-

  • Plan to arrive well before your flight departure time.
  • Head to the WestJet check-in counter or customer service desk.
  • Inform the WestJet representative that you need to change your name on your booking.
  • Show a valid government-issued ID with the correct name.
  • The agent will update your booking and issue a new boarding pass if necessary.

WestJet Name Change Fees

If you are willing to make changes to your name with WestJet, you will have to pay the WestJet name change fee. Here, we have listed down all the fees according to your travel location and fare class-

  • If you are traveling within Canada, the fees for different fare classes are:
Fare Classes Fees
Economy 100-118 CAD
Economy Flex 100-118 CAD
Premium 100-118 CAD
Business 100-118 CAD
  • If you are traveling between Canada and all destinations except Europe, the fees for different fare classes are as follows:
Fare Classes Fees
Economy 100-118 CAD
Economy Flex 100-118 CAD
Premium 100-118 CAD
Business 100-118 CAD
  • If you are traveling between Canada and Europe, the fees for different fare classes are:
Fare Classes Fees
Economy 150-177 CAD
Economy Flex 150-177 CAD
Premium 150-177 CAD
Business 150-177 CAD
  • If you are traveling between Canada and Asia, the fees for different fare classes are:
Fare Classes Fees
Economy 150-177 CAD
Economy Flex 150-177 CAD
Premium 150-177 CAD
Business 150-177 CAD

How Do You Minimize Westjet Costs When Changing the Name on the Ticket?

Usually, to minimize the name correction fees on your ticket, you need to make the necessary changes within 24 hours of booking. During this time, no additional charges or fees will be incurred on your itinerary. Apart from that, you must ensure to double-check your tickets so that there are no chances for any error. And if you find one, react immediately and reach out to us via the toll-free number to rectify the error.

Usually, to minimize the name correction fees on your ticket you need to make the necessary changes within 24 hours of booking. During this time there are no additional charges or fees incurred on your itinerary.

Summary

WestJet name change policy allows passengers to rectify booking errors within 24 hours without incurring extra charges. The airline prioritizes flexibility, enabling travelers to modify travel dates and destinations. Remember that proper identification is crucial during boarding. For specific details and assistance, reach out to WestJet directly via the phone number mentioned below.

Frequently Asked Questions

1) Can you change the name on a WestJet ticket?

Yes, you can modify your name on a WestJet booking. Follow the guidelines provided by WestJet for a hassle-free process.

2) What if I notice an error in my name within 24 hours of booking?

Within 24 hours, any changes to your reservation will only be subject to fare differences. Correct minor errors promptly during this window.

3) What happens during boarding?

At the gate, a WestJet agent verifies your identification. Ensure your name on the boarding pass matches your ID and photo.

4) What if I need a significant name change?

Complete name changes are not allowed on Westjet. Even after that, if you still wish to do so, you will have to book a new itinerary instead.

5) Are tickets transferable to another person?

No, tickets on WestJet are non-transferable in nature. You will have to book a new booking if you wish a new traveler to travel on the plane.

About the author

Picture of Anna Wilson

Anna Wilson

Wandering the world for over a decade, Anna Wilson has been to over 250 countries and traveled via most of the airlines in the world. We bring in here the experience she carries and creativity she reflects through these posts. These posts can easily help travellers access the information they need regarding all the airlines.