If you favor budget over experience, Swoop is the best airline to go for. This Ultra-Low-Cost carrier flies within the US and Canada and saves you a ton of bucks. Now before commencing your travel, you must be aware of certain policies about the airlines. Also, the most important thing is to learn how to use the Swoop Airlines manage booking option. Here in this article, we have mentioned all of that so that you won’t have to go anywhere else.

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What is Swoop Airlines Manage Booking?

Making changes to your itinerary is a difficult task and the process by which the changes are made is called Swoop Airlines manage booking. You can change your flight date, destination, origin, name, select seats, and have many other options to change your itinerary.

How to Use Swoop Airlines to Manage Bookings?

If you are looking for a way to manage your booking, the Swoop Airlines manage booking option will surely help you with the change process. Here are the steps you need to follow-

Online Process:

The online process of the changes is very simple and you can do it in a few simple steps:

Visit the official website or open the official app.
Click on the “Manage Booking” option and enter all your booking details.
Now select the changes you need to make and then save them.
You might have to pay if any fare difference or fee is outstanding after the changes.
After that, you will be able to download the updated itinerary.

Offline Process:

The offline process involves you need to get to the nearest airport to initiate your change process by following these steps:

Find the Swoop Airlines booking counter and get to the counter agent.
Tell them about the changes you need to make.
They will need the booking details to make the changes.
Once done, they will let you know if any fare differences or fees are pending.
After the payment, you will receive the updated and newly printed itinerary.

Swoop Airlines Flight Change Policy

Making changes to your flight is necessary in case you have your plans changed suddenly. Here are the flight change policies you must be aware of:

If you are within the 24-hour policy, you can make desired changes to your itinerary without any restrictions.
If you make changes before 72 hours of flight, you are allowed to make one-time changes to your flight time/date.
You are not allowed to make changes within 3 days or 72 hours of departure except for the use of ModiFly.
The change fee for making changes more than 7 days before departure the fee incurred will be $100 per person, and for changes made before 72 hours of departure, the fee incurred will be $150 per person.

Swoop Airlines Cancellation Policy

Cancellation of your flight during different times of booking impacts the itinerary in different ways. Here is the Swoop Airline cancellation policy that governs the cancellations:

You are free to cancel your tickets within 24 hours of booking and will not incur any additional fees.
If you have purchased ModiFly you can make cancellations even after 24 hours of your scheduled departure.
The fee incurred for cancellations per person is $100.

Swoop Airlines Refund Policy & Fees

If your flight is canceled, the next thing you would want to do is to claim a refund. All of the refunds are processed under these refund policies:

Cancellations within 24 hours of booking will allow you to receive all your refunds in the form of original payment, regardless of the fare type.
Non-refundable tickets canceled after 24 hours of booking and before the departure will get you travel credits to use in further travel.
You are required to claim your refunds instantly after cancellation or any scheduled irregularities.

Swoop Airlines Rebooking Policy

Rebooking your flight to a different one either on the same date or on a different date will be possible via these rebooking policies:

Within 24 hours of booking, you can cancel your itinerary and rebook it to any different date or time, all for free.
If the flight is delayed by more than 3 hours, the airline will provide you with an alternative flight with the same booking conditions.
If your flight is canceled or you are denied boarding, either the situation is within Swoop’s control or out of it, you will be provided alternative flight options free of charge.

Swoop Airlines Name Change Policy

Has your name been misspelled or have you had your name changed recently? In such conditions, you can follow these Name change policies to ensure your name matches your travel documents:

Major name changes are not allowed by Swoop Airlines.
You can change your name for free within 24 hours of booking.
If you have to make a legal name change, either due to adoption, marriage, or divorce, you will have to provide the required legal documents to support your claims.

Swoop Airlines Baggage Policy

Wish to carry baggage with you, but are unaware of how much you are allowed to carry? No worries, the Swoop Airlines baggage policy will definitely help you with that:

You can carry a carry-on and the Swoop Airlines carry-on size must not measure more than 53 cm x 23 cm x 38 cm (21 in. X 9 in. X 15 in.).
The Swoop Airlines baggage fees are mentioned below-
1. For short-haul flight- First Bag $40, Second Bag $60, Third/Forth Bag (Each piece) $90
2. For medium-haul flight- First Bag $50, Second Bag $70, Third/Forth Bag (Each piece) $100
3. For long haul flight- First Bag $60, Second Bag $80, Third/Forth Bag (Each piece) $110
The Swoop Airlines baggage weight limit is 23 Kg or 50lb and each overweight bag will be charged a fee of $100 CAD per piece.
The fee for carry-on items is-
1. For short-haul flight- $40
2. For medium-haul flight- $50
3. For long-haul flight- $60

Swoop Airlines Seat Selection Policy

Have you got the seat you wish to sit on? No, then use the feature of seat selection and make sure to choose your preferred seats in advance using the Seat selection policy:

If you haven’t selected your seat, Swoop will randomly assign you a seat during check-in.
The airlines will attempt to seat Passengers on the same reservation in proximity to each other if possible.
You can also purchase advanced seat reservations for these fees-
- Front Standard- From $15
- Back Standard- From $10
- Front Extra-Leg Room (ELR)- From $40
- Exit Row- From $25
- Back Extra-Leg-Room (ELR)- From $20

Swoop Airlines Check-in Policy

Swoop Airlines check-in policy allows you to make your check-in on time as it has clear directions on the arrival time, check-in time, and boarding times:

If you are checking in for flights to/from Canada, you must check in 90 minutes before departure.
The baggage drop-off time for the flight is 45 minutes before departure.
You must reach the boarding gates 35 minutes prior to departure.
If you wish to check in online you will be liable to pay an additional fee of $20.

Summary:

The option to make changes via the Swoop Airlines Manage booking is a blessing in disguise for those whose plans change unexpectedly. This article provides insights into what policies you need to follow to make necessary changes. If you have questions like ‘how do I contact Swoop Airlines?’ The airline provides you with a toll-free number to get in touch with the customer support agent via phone. Contact them if you are in need of help.

Frequently Asked Questions:

1) What is the Swoop Airlines baggage allowance?
According to the airline’s baggage policy, only a personal item is allowed for free on board that also must be under the size limit of 41 cm x 15 cm x 33 cm (16 in. X 6 in. X 13 in.).

2) Can I cancel and get a refund for the advanced seat selection?
Seat selection fees are non-refundable except when the itinerary is canceled within 24 hours of booking for flights departing more than 7 days from the date of booking. Other than that the flight cancellation must be within the control of Swoop.

3) When will my refund be processed?
The refunds usually take about 30 days to be processed and be refunded to the respective passenger.

Swoop Airlines Manage Booking | Rebooking, Refund Policy