Volaris Airlines, a leading Mexican low-cost carrier, provides passengers with a straightforward and transparent cancellation policy. Whether you’re planning a trip or need to make changes to your existing booking, understanding Volaris’ cancellation rules is essential. In this article, we’ll delve into the details of their cancellation policy.

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What is Volaris Airlines Cancellation Policy?

If you are aware that you won’t be able to board the flight or you have sudden plan changes just after booking. Be it any time before departure, you can cancel your flight and claim refunds. Before you proceed with anything else, make sure to check out the Volaris Airlines cancellation policy that governs the cancellation process.

Volaris Airlines Cancel Flight Rules

If you have booked your flight with Volaris Airlines, then the Volaris Airlines Cancellation Policy will be as follows:

Passengers can cancel their bookings within 24 hours of making the reservation without incurring any cancellation fees. Both refundable and non-refundable tickets are refundable during this period.
Ensure you initiate the cancellation within the specified time frame to take advantage of the fee-free option.
If you haven’t checked in for your flight (either electronically or at the airport), you’re eligible for a refund.
Refunds apply to the total cost of your ticket, covering all booked flights (round trip).
If you purchased a round-trip ticket, cancellation and refund apply to both flight segments. No cancellation is allowed for only one segment or flight.
If you wish to cancel, you must not have checked in for the flight.

How to Cancel a Flight On Volaris Airlines?

If you are willing to cancel your flight, make sure you follow the right method, complying with the Volaris cancellation policy to cancel your flight. Here, we have mentioned some of the methods that you can follow to cancel your flight easily:

1) Volaris Airlines Flight Cancellation Online

Volaris offers a convenient online process for canceling your flight. Follow these steps:

Go to the official Volaris Airlines website: Volaris.
Log in to your Volaris account using your credentials.
If you don’t have an account, retrieve your booking by entering your Reservation Code (PNR) and the email address used during booking.
Look for the “Manage Booking” or “My Trips” section on the website.
Select the booked flight that you want to cancel.
Click on the option to cancel your flight.
Follow the prompts to confirm the cancellation.

2) Cancel Volaris Airlines Flights via Customer Support

You can also cancel your flight by contacting Volaris customer support:

Dial the Volaris customer service number that is mentioned below this page.
Share your Reservation Code (PNR) and full name as it appears on your booking.
Explain that you wish to cancel your flight.
The customer service agent will guide you through the cancellation process.
Be prepared to provide any additional information required for the refund.

3) Volaris Airlines Flight Cancellation at the Airport

If you prefer to Volaris cancel a flight in person, follow these steps at the airport:

Get to the airport before the scheduled departure time.
Locate the Volaris Airlines counter or customer service desk.
Inform the staff that you want to cancel your flight.
Present your Reservation Code (PNR) and valid identification.
Explain your intention to cancel the flight.
The Volaris staff will guide you through the cancellation process.
They will inform you about any applicable fees or refund options.

Volaris Airlines Cancellation Fees

If you cancel your flight, Volaris may charge a cancellation fee based on the fare type and the time of cancellation. The fee varies depending on whether you purchased a Basic, Classic, or Plus fare. This cancellation fee is covered under the Volaris Airlines cancellation policy.

Volaris Airlines 24-Hour Cancellation Policy

The airline offers Volaris Airlines a 24-hour cancellation policy that allows passengers to cancel their bookings within 24 hours of making the reservation without incurring any penalty fees. Whether you’ve booked a refundable or non-refundable ticket, this policy provides flexibility and peace of mind. Remember to cancel within the specified window to take advantage of this feature.

Helpful Guide – Volaris Airlines Flight Change Policy

Volaris Airlines Refund Policy

Refunds are typical byproducts of Volaris flight cancellation, and once your ticket is canceled for any reason, you are entitled to a refund. But before that, you must be aware of the Volaris Airlines refund policy.

Refund Terms & Conditions

According to the Volaris Airlines refund policy, here are certain rules you must keep in mind while claiming your refunds:

To claim a full refund, your ticket must have been canceled within 24 hours of booking, and the tickets must have been purchased at least 7 days prior to the scheduled departure.
If your refund request is accepted, Volaris will refund the amount to your original form of payment.
Exceptions apply if your payment method doesn’t allow direct refunds.
After 24 hours, refunds are typically provided as a travel voucher or credit for future flights.
The refunds are applicable to all the tickets booked on Volaris and the total cost of the flight.
If your refund request is accepted, it will be made to your original form of payment.

Steps to Get a Refund Online from Volaris Airlines

Getting your refunds is easy and hassle-free if you are aware of the methods to do so. Here, we have mentioned all the methods and the steps you need to follow to claim your refunds:

1) Refund by Contacting Volaris Airlines Customer Support

Applying for refunds, most of the passengers find this process very easy. So follow these steps if you are also applying for a refund:

Call the toll-free Volaris Airlines customer support number mentioned below.
When an agent gets aligned with you, share your Reservation Code (PNR) and full name.
Explain that you want to apply for a refund.
The customer service agent will guide you through the refund process.
If any additional information is required, be ready with it.

2) Refunds Via Online Method

You can claim your refunds online without any interruption and this process is unfettered of any additional charges. Here are the pathways to apply for refunds online:

Go to the official Volaris Airlines website of Volaris Airlines.
Log in to your Volaris account using your credentials.
If you don’t have an account, retrieve your booking by entering your Reservation Code (PNR) and the email address used during booking.
Look for the “Manage Booking” or “My Trips” section on the website.
Select your booked flight for which you want to request a refund.
Click on the option to request a refund.
Fill out the refund form with accurate information.
You may need to provide your Reservation Code (PNR), full name (as it appears on your booking), and the email registered during booking.
Additional documents (such as a copy of your official ID or bank account) may be required for processing the refund.
Volaris will assess your refund request based on their terms and conditions.
If eligible, the refund will be processed to your original form of payment.

Helpful Guide – Volaris Airlines Name Change Policy

Summary:

Volaris Airlines’ cancellation policy prioritizes passenger convenience and flexibility. Remember to cancel within the 24-hour window to avoid fees and provide accurate information for a smooth refund process. For specific queries or assistance, reach out to Volaris via their official channels.

Frequently Asked Questions:

1) What documents are required to claim refunds?
To claim the refunds you need to provide a copy of your official ID, bank account, or any other necessary document.

2) When will I receive my refund for the package, including the plane, hotel, and car rental?
For packages booked at Volaris, you will receive your refund, but it will depend on the processing time of each of the service providers.

3) What are the benefits of Plus Fare in cancellation?
For Plus Fare passengers can cancel their tickets up to 24 hours before the scheduled departure of the flight and receive refunds in the original form of payment.

4) What if I have made the booking by electronic means for Plus Fare?
If you have booked your flight and made any documentation via electronic means, your refunds will be processed in the form of Electronic credit and you can use it later for booking a new flight.

5) What is the validity of Electronic credit?
Electronic credits are valid for 90 days from the date of issuance. After that, you will not be able to use it for booking any kind of service.

6) Can I cancel my Volaris flight after 24 hours?
Yes, you can cancel your flight after the 24-hour period, but you won’t receive refunds in the original form of payment.

Volaris Airlines Cancellation Policy